0101 The Huntington National Bank

Compensation

Full Description

Description Summary: The Physical Channels Innovation Director is a thought-leader with proven success implementing strategic initiatives. This business leader is a visionary, a collaborator, an influencer, and a driver. They are comfortable with ambiguity and can take concepts from the page to the public. They leverage experience from either Branch Banking or traditional Retail CX/ Design to imagine new customer and colleague experiences. Duties and Responsibilities: Partner across the Huntington organization to understand the various strategies being developed/executed and bring those strategies to life in the Physical Channels (retail branches, unique environments and ATMs). Evaluate and research industry trends, technology innovations and competitor operating models to inform Huntington’s Physical Channels strategy. Direct strategic thinking and quickly identify the most critical areas of need/opportunity and prioritize engagements. Adopt a Test & Learn discipline where we learn quickly and adapt strategies as needed - "owner" of an Innovation Lab where we experience concepts early in the development process. Manage project portfolio, priorities, and demand; collaborate with teams from across the company to define and deliver capabilities. Continue the development of the Project Genesis concept and successfully launch the new channel. Partner with Marketing to deliver industry-leading capabilities leveraging AI and other technologies to enhance the Genesis experience. Support creation of CEO and Board-level executive communications articulating the Physical Channels Innovation roadmap and capabilities. Perform other duties as assigned. Basic Qualifications: Bachelors degree in business, economics or finance At least 10 years of experience in financial services strategy, product management, innovation, and CX Preferred Qualifications: MBA with experience in Banking or Financial Services Ability to think strategically Strong analytical skills and business acumen Make fact-based assumptions that drive cost/benefit analysis Excellent verbal and written communications skills; ability to synthesize data and succinctly tell a story to multiple layers of peers and leadership Ability to manage multiple projects within tight deadlines and high attention to detail Highly motivated with strong organizational, analytical, decision making, and problem-solving skills Ability to work in a fast-paced environment and to manage multiple priorities Willingness and drive to learn and understand new information High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships Ability to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirements Strong proficiency with Microsoft Office Suite Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.