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U

001 University of Rochester

via Workday

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Dir, Clinical Info Technology

Anywhere
Full-time
Posted 2/23/2026
Verified Source
Key Skills:
clinical application management
leadership
strategic planning

Compensation

Salary Range

$140K - 211K a year

Responsibilities

Lead and manage clinical application teams and resources to ensure effective operations and strategic alignment with healthcare IT goals.

Requirements

Bachelor's degree with 10+ years experience, 3-5 years managing Epic Acute Care application teams, strong communication and leadership skills.

Full Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 30 Corporate Woods, Brighton, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900080 ISD Clinicals Work Shift: UR - Day (United States of America) Range: UR URG 118 Compensation Range: $140,350.00 - $210,525.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Directs and supervises staff and resources to assure efficient and effective operations. Plans, develops, and directs University of Rochester Medical Center (URMC, UR Medicine and affiliates) enterprise-wide activities associated with the development, implementation and maintenance of the clinical applications in and integrated with our eRecord (Epic) EHR. Serves as the advisor to institutional leadership on policy, procedures, and practice changes as it relates to clinical information systems in the inpatient setting, attends senior leadership forums. Engaged in the development of and execution of ISD strategic plans at across designated application team(s) to help achieve our mission to empower our healthcare, education, and research partners across URMC and UR Medicine with digital technology to drive efficiencies, create value and improve our competitive advantage Serves as member of Information Systems Division’s (ISD) IT Leadership, with level of organizational impact that contributes to and operationalizes strategy over the mid term (2-3 yrs). ESSENTIAL FUNCTIONS eRECORD ACUTE CARE TEAM OVERSIGHT: Primary accountable leader for eRecord Acute Care Team Using knowledge of current and future clinical ambulatory applications, collaborates with key stakeholders to integrate this information with the hospitals and ISD’s strategic plans. Provides clinical systems analysis and area expertise required to support the implementation of enterprise wide clinical systems and new business initiatives. Responsible for improving upon entire systems or processes using significant conceptualization, reasoning and interpretation skills Problems faced are often complex and require extensive investigation and analysis. STAKEHOLDER ENGAGEMENT AND ORGANIZATIONAL IMPACT: Creates and fosters relationships with relevant clinical, technical and operational leadership. Works with IT Service Management teams to develop end-to-end change, incident and problem management processes. Ensures that all incidents are handled in a timely and appropriate manner and acts as a primary point of escalation during critical incidents. Communicates with stakeholders within and outside of own area and (typically) external to the department (including executive and senior leaders) depending on area. Negotiates and influences others to understand and accept area's existing or new practices, concepts and approaches. TEAM LEADERSHIP: Manage a job family or large team of eRecord Acute Care managers and analysts in support of execution technology operations and projects across URMC, including affiliates across the region. Provide direct supervision of Associate Directors, Senior manager(s) and managers responsible for managing the application coordinators and members of the eRecord Acute Care team, including but not limited to Interoperability and HIM, Imaging and Procedural areas, Orders, ClinDoc, ASAP and Integrated testing Lead career development efforts for direct reports and the full eRecord Acute Care team. Provide coaching/mentoring to standardize best practices across all team activities. Champion for continuous improvement as demonstrated by personal example. Leads a high-performance eRecord Acute Care team, establishing clear goals, opportunities and career trajectories for team members assigned. Allocates and assigns personnel and technical resources to meet enterprise needs. Has hiring, firing, promotion, performance and reward authority in accordance with HR policies. BUDGET OVERSIGHT: Responsible for elements of an Operating or Capital Program Budget Plans, manages, and participates in relevant ISD capital and operating budgeting processes. Maintains an ongoing awareness of project resources in relation to budget plan parameters and rate of spend for use in decision making and influence in assigned area and across ISD. GENERAL: Keeps abreast of industry standards, practices and new technologies to enhance key stakeholder satisfaction with Information Technology Services. Serves as an active member of the ISD IT Leaders team. Collaborates with team on new policy, interpretation, updates and the setting of new department wide initiatives. Makes recommendations on employee engagement, motivation, retention and growth of staff. Offers resources and assistance when possible to internal ISD Directors and Managers during projects, vacancies. Assists in the recruiting of designated positions within ISD. Subscribes to and models URMC ICARE and Meliora values. Other duties as assigned MINIMUM EDUCATION & EXPERIENCE Bachelor’s Degree and 10 years of related experience required Or equivalent combination of education and experience required Experience in an academic medical center or health-system preferred 3-5 years of experience leading and managing Epic Acute Care application teams preferred KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively at all levels of the organization including with executives, physicians, and nurses, with the ability to discuss technical information in a meaningful way with persons of varying levels of expertise required. Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues required. Ability to establish the strategic direction and business plans for sub-service line required. Strong verbal and written communication skills with the ability to create clear, concise and prompt communications required. Strong follow-through skills with ability to manage multiple initiatives simultaneously required. Knowledge of leadership and staff development practices and principles, coaching, talent management, strategies and programs preferred. Exhibits managerial courage. Willing to take calculated risks and to speak up for the best interests of the team required. EPIC Certification upon hire required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

This job posting was last updated on 2/27/2026

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