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M

001 Manufacturers and Traders Trust Co

via Workday

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Senior Strategic Operations Analyst - Technology

Anywhere
full-time
Posted 11/20/2025
Verified Source
Key Skills:
Data Analysis
Process Improvement
Project Planning
Regulatory Compliance
Financial Analysis
Technical Writing
Stakeholder Engagement
Workflow Optimization
Presentation Software (Excel, Power BI, Tableau)

Compensation

Salary Range

$75K - 124K a year

Responsibilities

Manage and support cross-functional strategic initiatives, analyze complex data, develop project plans, and ensure regulatory compliance within a hybrid work environment.

Requirements

Bachelor's degree or equivalent experience with 3+ years in relevant analytical or project roles, strong attention to detail, communication skills, and proficiency in data and presentation tools, preferably in banking or financial sectors.

Full Description

This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub. Overview: Works closely with senior managers within a division to manage key initiatives, including supporting critical cross-functional projects related to strategic objectives of the Bank, improving risk management and ensuring efficiency and sustainability of core processes and positioning the Bank to meet evolving regulatory expectations. Leads certain aspects of and/or supports design, planning and implementation for time-sensitive, critical, programs and/or projects. Supports facilitation of industry groups that meet regularly to share best practices and promote industry advocacy efforts. Primary Responsibilities: Participate in planning and implementing new products, programs and initiatives to achieve short and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans. Provide analytical support for critical Technology projects including planning, design and analysis of results, develop comprehensive documentation to align with regulatory expectations as needed. Analyze complex data sets, or analysis/optimization of data structures. Apply critical thinking to independently navigate problems and issues. Develop and produce complex ad-hoc and automated departmental analyses and reports, including workflow, project and strategic analysis and trend reporting. Synthesize large volumes of qualitative and quantitative information for analysis and decision-making. Coordinate discussions and agenda development of regular conference calls and in-person meetings of with external peers or industry groups, agencies and select US officials to share best practices and promote industry advocacy efforts. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience Strong attention to detail Experience working independently and functioning as a member of a team Strong analytical ability Creative problem-solving skills Strong interpersonal skills necessary for business partner relationships within and outside the organization Strong written and verbal communication skills Self-motivated Results-driven Well-organized Experience handling multiple tasks and working under time constraints in support of various assignments Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software Education and Experience Preferred: Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration Minimum of 4 years’ relevant work experience Banking/financial/technology industry experience Six Sigma, Lean or Process Improvement, or project management-related education Experience with Excel Pivot Tables, Power BI, or Tableau Experience with financial, regulatory and/or process analysis, and technical writing Curious and innovative M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice

This job posting was last updated on 11/24/2025

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