00 RHA Health Services, LLC

Compensation

Full Description

We are hiring for: Program Manager Behavioral Health Urgent Care, Burlington, NC Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Job Description Summary The Program Manager is a licensed/provisionally licensed clinician OR a qualified professional with at least three years of behavioral health crisis experience. The Manager provides oversight of a multidisciplinary team in the Behavioral Health Urgent Care (BHUC) in Burlington, NC and manages all team and program operations. Administrative supervision is provided by the Director. The BHUC provides 24/7 walk in and law enforcement/EMS diversion from jails and hospital emergency departments for individuals experiencing a primary behavioral health crisis. Services include triage, assessment, IVC First Evaluations, and disposition determination. The BHUC Team includes Licensed Clinicians, Qualified Professionals, Peer Support Specialists, Registered Nurses, Licensed Practical Nurses, and Psychiatric consultation. The Program Manager manages all aspects of the service delivery and program: Quality assurance and documentation, Scheduling 24/7 coverage, Financial and budget targets, Data collection and management, Collaboration with Stakeholders and other community/agency partners, Represent RHA and the BHUC in multiple professional settings, Ensure service fidelity and compliance with clinical and operational requirements. Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in the Behavioral Health Urgent Care. The BHUC is a critical service, embedded in the Comprehensive Care Center. Other services on-site include outpatient and enhanced services, Peer Living Room, Facility Based Crisis, and a partner pharmacy. Responsibilities of the Program Manager include: Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback. Provides clinical or administrative supervision to all employees Assists the Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator Assists the Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession. Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today. Candidate Account Help - Forget Login? Learn more about working at RHA Health Services At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at careers@rhanet.org. RHA Health Services – Where Compassion Meets Career.