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Workday, Inc.

via Built In

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Principal People Partner -Customer Support & Customer Success

Anywhere
contractor
Posted 6/24/2025
Verified Source
Key Skills:
Project Management
Agile Methodologies
Change Management
Operational Strategy
Stakeholder Coordination
Data Analytics
Leadership Coaching
Organizational Development
Talent Management
Salesforce
HubSpot
Tableau

Compensation

Salary Range

$144K - 255K a year

Responsibilities

Lead and manage HRBP and organizational effectiveness projects and programs, support enterprise talent initiatives, provide executive coaching, and partner with leadership to drive organizational change and talent strategies.

Requirements

10+ years HR experience partnering with executives, strong business acumen, experience in organizational design, leadership coaching, change management, and building trusted relationships across HR and executive teams.

Full Description

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team If your professional passion is creating high-performing organizations by applying innovative talent solutions, then Workday is a place where you can make an impact. At Workday, our HRBP & Organizational Effectiveness (OE) team builds resilient organizations, enables leaders to operate at scale, and amplifies our employee-first culture. This role will support a mission critical area of our business, supporting the SVP and teams in customer Success and customer Support It's an incredible opportunity to focuses efforts on organization effectiveness, talent management, leadership coaching, manager effectiveness, transformations & change management, and acquisition excellence. About the Role Functional Projects & Programs The core of this role is leading select projects & programs built within the HRBP team. These programs are designed to advance functional people strategies forward. In some cases, these are Organizational Development (OD) programs that span multiple quarters and are tied to long-term transformations and people strategies. In other cases, these are OE projects, designed to drive a more precise outcome in a shorter cycle. Enterprise Programs This role manages the delivery of cyclical, enterprise programs within Workday’s Customer Experience org (e.g., annual compensation planning, calibration, and succession planning). Program delivery is only one step of the process though. The essence of this portion of the role is all about ensuring thoughtful localization of programs in order to increase program effectiveness and adoption. This is achieved by integrating each function’s people strategy with the outcomes and purpose of the enterprise programs. HRBP Client Support Staying rooted in business partnering is paramount; so this role maintains client support. As an HRBP, you’ll keep a pulse on workforce analytics, utilizing Workday’s HCM product. You’re hands-on when it comes to executive coaching, M&A, and the development of functional talent strategies. Conversely, you’ll lean on an ecosystem of HR experts that lead performance management, frontline manager coaching, people analytics and talent experience. About You Your expertise in strategic partnering and your established trustworthiness as a coach enable you to regularly influence the organization’s scale and culture. Workday People Business Partners are highly visible members of the leadership team and are comfortable in various settings, whether it involves leading discussions on organizational design and effectiveness or providing one-on-one executive coaching. Business Qualifications 10+ years’ experience in an HR role partnering with executives to build high-performing teams and lead change Strong business acumen—demonstrated ability to learn business objectives quickly and influence talent and org decisions that impact business outcomes Experience building an annual org strategy and talent plan that sets clear talent priorities and actions that result in highly engaged people in the best possible roles, doing the best work of their live Strong analytical skills with the ability to take direct ownership of interpreting data and using data to influence decision making Experience framing organizational design options that accelerate speed and reduce friction in getting work accomplished Other Qualifications Experience diagnosing and building leadership team capabilities, at senior levels, with courage and candor Experience identifying opportunities to lead change, and experience building these change leadership skills in others Experience building relationships across the HR function as well as across executive teams, within and outside of the core client groups Experience building trusted relationships with executives as well as managers and employees Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $170,100 USD - $255,100 USD Additional US Location(s) Base Pay Range: $143,600 USD - $255,100 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Join our talent community and receive the latest Workday news, content, and be first in line for new job opportunities. Join our Talent Community! Please visit this benefits site! Please visit the Contractor Positions at Workday page With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE™) and creating a brighter workday for all is the cornerstone of all we do. Join us! Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

This job posting was last updated on 6/26/2025

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