$125K - 215K a year
Lead regional operational performance by diagnosing issues, designing and executing remediation plans, supporting market teams during transitions, and collaborating cross-functionally to drive continuous improvement.
8+ years in supply chain or operations with 5+ years managing people/projects, strong warehouse and transportation process knowledge, P&L responsibility, problem-solving skills, and ability to travel up to 75% within the region.
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! The Region Senior Director Operations is responsible for delivering exceptional operational support and leadership across assigned regions. This role effectively addresses operational challenges, identifying and resolving process gaps, filling temporary leadership vacancies, and contributing to the overall success of the region. This position is remote region based which requires the candidate to live within the region and up to 75% travel to complete the work. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor market performance against operational, financial, safety, quality and/or other KPIs; diagnose performance issues; design, develop and align key stakeholders behind sustainable remediation approaches; then execute remediation plans accordingly across the region, tracking impacts and course-correcting to achieve performance objectives. Collaborate with Regional VP Field Operations and VPO, functional field leaders, Continuous Improvement (CI) and activation teams to support improvement to market performance. Align Operations Excellence performance-improvement strategies to market-specific constraints, appropriately deploying fixes and plays to the field for sustainably improved performance. Provide on-site leadership and support to market teams during periods of transition or significant operational challenges. Fill in for vacant VPO positions on a temporary basis, providing leadership and guidance to the market teams. Collaborate and coordinate cross-functionally to drive ongoing market improvements. Provide regular updates to the Regional VP Field Operations on the status of operational issues and progress on improvement initiatives. Bring expertise and best practices to the markets. Other duties as assigned by the Regional VP Field Operations. SUPERVISION: Assume direct reports of Market Operation's Team when acting in capacity of VPO RELATIONSHIPS Internal: Interacts with VP, Performance Optimization leaders; VP, Operations – Field leaders for the other regions; Field Operations, Supply Planning & Replenishment, region and area presidents; area, region and Supply Chain HR business partners; Program Office change resources and other Operations, Program Office, Commercial Center of Excellence and Supply Chain leaders. External: Customers, vendors, third parties and external consultants WORK ENVIRONMENT Remote Region Based: The associate in this role is expected to travel to multiple sites within their assigned Region as needed and therefore must be located within the assigned Region or a bordering state to perform assigned responsibilities. MINIMUM QUALIFICATIONS 8 years of experience in Supply Chain, Operations, Logistics or related field 5 years of experience managing people and/or projects Warehouse and Transportation process execution with comprehensive end-to-end process knowledge across receiving, storage, shipping, and delivery. Fundamental comprehension of inventory adjustment and service metric business impacts. WMS and systems infrastructure comprehension Previous department level P&L responsibility Action Oriented: Demonstrates initiative and urgency to collaborate with field stakeholders to analyze and solve escalated field Supply Chain issues. Problem Solving Prowess: Possess problem-solving skills on the following topics - Data gathering and assessment including application of statistical principles. Problem-solving facets such as hypothesis development, qualitative and quantitative data gathering and use, solution development, and impact analysis. Catalyst for Change: Strong problem-solver who implements short and long-term solutions and demonstrates impact and in turn shows ROI of a continuous improvement mindset and impact over time. Relationships: Develops and maintains field relationships through on-site visits to identify opportunities and drive impact at all US Foods markets in assigned region. Up to 75% travel. Residence within assigned region. EDUCATION Bachelor’s degree in Business, Operations Management, Supply Chain Management or other relevant field. CERTIFICATIONS/TRAINING N/A LICENSES N/A PREFERRED QUALIFICATIONS Strong experience managing direct or indirect reports; excellence in people and talent development. Track record of diagnosing and solving problems with multiple dimensions of complexity. Skilled at prioritizing and leading strategic region-wide initiatives that require coordination across team boundaries in large, multi-function, cross-geographic, matrixed organizations. Experience identifying/establishing, implementing and sharing operational best practices, including market readiness assessments and the implementation and tracking of effectiveness metrics. Multi-site responsibility with direct or indirect reporting relationships with site leaders. Exceptional communication skills and experience influencing peers and Senior Leaders. Strong change management, project management and/or governance experience. Advanced degree Knowledge/Skills/Abilities: Problem Solving Skills: Skilled at identifying and working with team members to avoid or remove roadblocks; creative, collaborative approaches to identifying and solving for organizational resistance to change Adaptability: A leader who can navigate the organization through complex and diverse situations; comfortable with ambiguity. Coaching/Mentoring: Develops and inspires new skills, mindsets and team member capabilities; blends support with accountability and challenges others to grow; effectively translates strategies and objectives into cross-functional priorities, desired business outcomes and individual objectives to motivate behavior, Influence/Communication Skills: Strong executive presence and outstanding, open communication skills, inviting and effectively responsive to questions and concerns; builds credibility and authority when working with indirect reports, peers and senior leaders, Business Acumen: Understands functional business strategy, operating models and financials to successfully deliver key results, Cross-Functional Collaboration: Demonstrates strong cross-functional relationship building to align on actions and resources required, and to accomplish company goals, Strategic Thinking: Brings creative approaches to risk diagnosis and mitigation; active learner able to quickly understand relevant risks associated with functional initiatives, Openness to New Ideas: Demonstrates the ability and willingness to move outside of their comfort zone to explore new options/approaches; inspires others to do the same Program Management: Strong program management skills and knowledge of program management principles, methodology and tools; able to plan and lead the execution of all aspects of a program including scheduling, resources, scope, budget, risks/issues and communication, Capacity Planning: Allocates responsibilities appropriately and effectively leverages resources to meet anticipated deadlines and desired business outcomes, This role is also eligible for Benefits for this role include annual bonus of up to 30% above base salary, long term incentive, health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $125,000 - $215,000 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información. Microsoft Edge Google Chrome Safari iPhone Androide US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more. US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here. US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. EEO is the Law poster is available here. EEO is the Law poster supplement is available here. Pay Transparency policy statement is available here. 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This job posting was last updated on 6/26/2025