$70K - 90K a year
Lead data-driven root cause investigations, analyze quality data, support manufacturing quality, author SOPs, and ensure regulatory compliance in a hybrid work environment.
Bachelor’s degree in Engineering or Science with 0+ years experience, preferably with knowledge of cGMP and FDA regulations in medical device or pharmaceutical manufacturing.
Customer Quality Engineer Stryker is hiring a Customer Quality Engineer for a hybrid position based in Cary, IL. In this role, you will lead data-driven root cause investigations of manufacturing anomalies, identify trends in nonconformances and customer complaints, and deliver clear, structured investigative reports to support ongoing quality improvements. Work Flexibility: Hybrid: Candidates must reside within a commutable distance to Cary, IL, and be able to work onsite several times per week. What you will do: • Analyze and present quality data using visual tools such as charts, graphs, and pivot tables • Communicate technical findings clearly across cross-functional teams • Provide quality support across all areas of the manufacturing plant • Act as a subject matter expert on quality systems and regulatory compliance • Author and update Standard Operating Procedures (SOPs) • Interpret and apply technical documentation, regulations, and standards • Participate in both internal and external quality audits • Identify and drive continuous improvement initiatives • Stay current with FDA regulations and best practices in quality assurance What you need: Basic Qualifications: • Bachelor’s degree in Engineering, Science or a related field. • 0+ years of work experience. Preferred Qualifications: • Experience in a cGMP regulated pharmaceutical or medical device environment (specifically 21CFR211 and 21CFR820).
This job posting was last updated on 6/27/2025