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The Civil Service Staffing Specialist serves as a senior-level strategic partner to USAID B/IO leadership, providing expert consultative services across staffing, position management, organizational development, and workforce planning. This role ensures alignment between Agency mission goals and human capital strategies while leading initiatives to strengthen organizational structure and recruitment.
Candidates must have a Bachelor’s degree in Human Resources, Public Administration, Business, or a related field, along with 6-8 years of progressively responsible federal HR experience. Expertise in staffing, classification, and organizational advisory services is required, along with strong consulting and communication skills.
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Civil Service Staffing Specialist. The CSS Specialist serves as a senior-level strategic partner to USAID B/IO leadership. The CSS Specialist provides expert consultative services across staffing, position management, organizational development, and workforce planning. This role ensures alignment between Agency mission goals and human capital strategies. The incumbent works proactively with senior leadership to develop and implement integrated HR solutions, interpret complex regulations, and lead initiatives to strengthen organizational structure, recruitment, and performance. Responsibilities: Strategic HR Consulting & Partnership Serve as a trusted HR advisor to Agency leadership and staff on recruitment, classification, organizational design, and position management. Provide expert interpretation and guidance on OPM, 5 CFR, and USAID HR policies, helping managers navigate complex personnel issues. Develop short- and long-range staffing plans aligned with strategic workforce goals. Influence and coach management on change initiatives, organizational effectiveness, and talent optimization. Position & Organization Structure Development Recommend improvements to position descriptions and structures to support Agency mission and program efficiency. Provide consultative services on reorganization, realignment, and consolidation of functions to optimize staffing resources. Collaborate with classification specialists and managers to ensure accurate job design and alignment with organizational needs. Process Improvement & Policy Interpretation Identify gaps in HR processes and policies; develop actionable solutions to improve service delivery and efficiency. Draft or revise standard operating procedures (SOPs), HR policy guidance, and internal documentation to support consistency and compliance. Communicate and negotiate HR solutions in high-stakes or ambiguous policy environments, ensuring stakeholder buy-in. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources, Public Administration, Business, or related field. Minimum of 6–8 years of progressively responsible federal HR experience. Expertise in staffing, classification, and organizational advisory services. Familiarity with Title 5 CFR, FAM, and OPM pay-setting and personnel action guidance. Strong consulting, communication, and stakeholder engagement skills. Ability to develop workforce strategies and analyze HR data trends. Skilled in using HR systems such as HRConnect, USA Staffing, and NFC tools. Preferred Qualifications: USAID experience or experience in foreign affairs agencies. Training or certification in organizational development, classification, or federal staffing (e.g., DEU certification). The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
This job posting was last updated on 8/8/2025