Cynet Corp

Compensation

Full Description

Join an award-winning and talented organization that delivers world-class workforce solutions. Working within a vibrant and passionate team of healthcare talent acquisition professionals you will bring your energy and enthusiasm to help grow the firm by supporting the learning and professional development of our workforce. About the Role: The Assistant Manager of Credentialing (AMC) supports the credentialing process, working under the Direct Supervision of the Associate Director of Credentialing and will report directly to the Associate Director of Credentialing. The Assistant Manager of Credentialing (AMC) will work closely with all members of the credentialing team to provide comprehensive support services to the credentialing team and the candidate. In addition, the AMC will partner in collaboration with Cynet Operational Team(s) in promoting compliant, efficient, and timely onboarding and credentialing processes while promoting positive outcomes. The Assistant Manager of Credentialing (AMC) is the Credentialing Liaison between Cynet Credentialing team and the Client(s) Credentialing Department ensuring efficient, professional, and timely client communications regarding Cynet candidates in the credentialing process to include Client / Vendor Credentialing Portal Management. The AMC will ensure compliance is maintained in accordance with client contract requirements, The Joint Commission Standards, as well as state and/or federal regulations. What will you be doing day to day? • Acting as Primary point of contact with Client Credentialing Partners, to include participation in Client Credentialing/Compliance Meetings as applicable • Communicate with Candidates, Vendors, and Clients as applicable to support the credentialing process. • Acts as the urgent escalation point related to candidate credentialing concerns. • Review and Verification of licensing and other essential credentials as applicable and ensures escalation per Cynet Policy regarding adverse credentialing outcomes to include Background Hits, Adverse Drug Screens, Licensure/Certification Hits, Employment/Education Verification, Suspected Fraudulent documents, etc. • Supporting the credentialing processes and mitigating challenges that may lead to negative outcomes such as non-compliance, cancellations, and/or pushed starts. May assist with problematic credentialing tasks such as locating and/or contacting an Occupational Health vendor (such as a lab/clinic). • Provides Educational support to the Credentialing Team. Responsible for facilitating ongoing training and updates regarding client requirements to include training on client credentialing platforms, Cynet policies/processes, and The Joint commission Standards while maintaining Cynet Education database. • Project management and/or administrative support for special projects as assigned. • The AMC may provide approval for credentialing exceptions and conditional clearance as applicable within Cynet Credentialing Policy Guidelines, to include. • Maintains a high level of confidentiality to include protecting candidate PHI/PII in compliance with local, state, and federal laws and regulations to include adherence to HIPAA Standards. • Promotes Positive Change Management • Other duties as assigned Experience: • Required minimum of 2 years’ experience in Healthcare Staffing credentialing and/or compliance role • Knowledgeable of The Joint Commission Standards • A Bachelor's degree in Human Resources or related field such as Healthcare and/or Information Management is preferred. Required Skills: • Detail Oriented • Strong Organizational Skills • Excellent Communication Skills • Positive Change Management skills • Ability to Promote Effective Collaboration • Strong Focus on Compliance, • Able to Navigate Multiple Credentialing Databases • Effective Documentation Management within Software Platforms / Vendor Portals • Skilled in multi-tasking • Excels in Time Management skills, Ability to meet deadlines • Responds Positively to constructive feedback