$155K - 270K a year
Lead and scale IT operational excellence, drive strategic initiatives, manage budgets and resources, and implement performance measurement frameworks.
15+ years in technology operations leadership, strong executive communication, experience with OKRs, budget management, and process optimization in large IT organizations.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The IT Department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We're seeking an exceptional Principal, Business Operations lead to drive operational excellence and strategic initiatives across our IT organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class IT services to support CrowdStrike's mission. What You’ll Do: Architect and implement scalable operational frameworks across our global IT organization Partner with senior leadership to drive strategic initiatives and operational excellence Design and manage comprehensive OKR frameworks aligning team goals with company objectives Establish and maintain consistent operating rhythms, including status reports, business reviews, and planning sessions Drive data-driven decision making through KPI development, tracking, and analysis Lead process improvement initiatives to enhance operational efficiency and effectiveness Manage resource allocation and budget optimization across the IT organization What You’ll Need: Bachelor's degree in Business Administration, Operations Management, Engineering, or related field 15+ years of progressive experience in technology operations Proven experience in stakeholder management and executive communication Strong background in OKR methodology and implementation Demonstrated success in designing and implementing operating rhythms Excellence in performance measurement and metrics tracking Experience managing budgets and resources in a large-scale IT organization Bonus Points: Experience scaling operations in hyper-growth SaaS companies Management consulting background at top-tier firms Advanced expertise in automation and workflow optimization Experience with modern collaboration tools and Work-board Track record of implementing successful operating rhythms in high-growth environments #LI-SC1 #LI-Remote Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $155,000 - $270,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. Expected Close Date of Job Posting is:10-04-2025 CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.
This job posting was last updated on 8/5/2025