Zoom

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Zoom is a company that focuses on building collaboration platforms for enterprises. They are seeking a GTM Operations Manager to support the growth of their Revenue Accelerator product through planning and coordinating sales, marketing, and customer activities, utilizing data to guide decisions. Responsibilities • Coordinate sales and marketing programs to support ZRA product growth. • Help scale cross-sell and up-sell activity to existing Zoom customers. • Support onboarding and adoption plans to help reduce customer churn. • Contribute to building partner and self-service (PLG) sales pathways. • Help improve product trial and evaluation processes. • Support pricing, packaging, and product bundling initiatives. • Assist with product web content, SEO, and gathering customer feedback or testimonials. • Support internal product training and adoption across sales, solutions, and customer teams. • Track business performance using data and provide insights to support planning. • Support customer and industry initiatives, including advisory groups and customer outreach. Skills • 10+ years of experience in go-to-market operations, with significant exposure to both sales and marketing functions. • Proven track record in CRM SaaS industry with demonstrated results in driving growth initiatives. • Experience with sales productivity and revenue intelligence solutions. • Experience developing and executing cross-functional programs across marketing, sales, and customer success. • A comprehensive understanding of sales methodologies, channel partnerships, and demand generation strategies. • B2B SaaS sales motions and customer lifecycle management. • Demonstrated ability to analyze data, identify business trends, and make data-driven recommendations. Benefits • Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Company Overview • Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It was founded in 2011, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zoom.com. Company H1B Sponsorship • Zoom has a track record of offering H1B sponsorships, with 16 in 2025, 178 in 2024, 144 in 2023, 259 in 2022, 86 in 2021, 34 in 2020. Please note that this does not guarantee sponsorship for this specific role.