WVU Online

Compensation

Full Description

Job Description: • Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems • Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons • Collaborates with the CRM team to proactively identify and recommend operational improvements, enhancements and system customizations • Assist the technical leads and work with technical and functional staff within CRM team • Provide 24x7 service by being on call in rotation with other staff • Possesses ability to interpret and monitor application logs • Evaluate current or emerging technologies. Requirements: • Bachelor's degree • A degree in Computer science, computer engineering or Management Information Systems or related is a plus • A minimum of two (2) years of experience involving: Application Administration with Customer Relationship Management system - Salesforce and Enterprise level systems • Knowledge of ETL tools like Informatica/ Axiom Benefits: • 37.5-hour work week • 13 paid holidays • 24 annual leave (vacation) days per year • 18 sick days per year • A range of health insurance and other benefits • 401(a) retirement savings with 6% employee contribution match • Wellness programs