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WA

Western Alliance Bank

via Workday

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Loan Officer Assistant

Anywhere
Full-time
Posted 12/5/2025
Direct Apply
Key Skills:
Administrative Support
Mortgage
Customer Communication
Document Verification
Loan Processing
MS Office
Regulatory Compliance
E-Signature Assistance
Call Handling
Loan Package Preparation
Sales Support
Pipeline Management

Compensation

Salary Range

$Not specified

Responsibilities

As a Loan Officer Assistant, you will manage administrative tasks related to loan applications, including gathering customer documents and preparing loan packages. You will also communicate with borrowers and ensure all necessary paperwork is completed accurately.

Requirements

The position requires 1+ years of related experience in Administrative Support or the mortgage field, along with a high school diploma. Entry-level knowledge of the residential mortgage industry and intermediate skills in MS Office are also necessary.

Full Description

Job Title: Loan Officer Assistant Location: Remote Texas What you'll do: As a Loan Officer Assistant you'll provide support to Loan Officers by managing administrative tasks related to loan applications, including gathering customer documents, verifying information, preparing loan packages, communicating with borrowers and other parties involved in the loan process. You'll also ensure all necessary paperwork is completed accurately to facilitate the loan approval and closing process. Assist customers on how to e-sign and e-consent when needed. Assist Mortgage Bankers and Loan Processors collecting stips (examples: W-2s and pay stubs). Answer incoming calls when all agents are occupied. Update Encompass when needed. Assist Sales Managers and Loan Officers. Keep Sales Manager updated on expiration dates and status on loans currently in the pipeline. What you'll need: 1+ years of related experience in Administrative Support, Mortgage or similar field. High school diploma required. Entry level knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services. Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Intermediate knowledge of MS Office Products. Intermediate speaking and writing communication skills. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation About Western Alliance Bancorporation With more than $80 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. For more information, visit Western Alliance Bancorporation. For more information, visit Western Alliance Bank online. Terms & Notices Privacy Policy FDIC Insurance

This job posting was last updated on 12/6/2025

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