West County Community Services

Compensation

Full Description

Job Title: Peer Support Specialist FLSA Status: Non-Exempt Reports To: Peer Program Manager Wage: $23.15 per hour Job summary Under general supervision of the Program Manager, the Peer Specialist will provide member support through peer to peer counseling, facilitating groups, workshops, classes, and/or activities. The ideal candidate will have completed the Peer Specialist training. Candidates who have not completed the Peer Specialist training but qualify for the position, including lived experience with mental health (required), must successfully complete the Peer Specialist training within 3 months. Essential Functions · Provide appropriate information, quality orientations, and complete the intake process with potential members · Develop and facilitate appropriate member activities, classes, and groups · Provide effective peer to peer counseling · Participate in ensuring that the peer center provides a safe environment for members and staff · Submit requested data, information, and documents in a timely manner · Work cooperatively with other staff, Program Manager, and Director · Maintain member confidentiality · Complete and analyze outcome from established measurement tools for program evaluation; track and measure data against program goals and commitments · Report to the worksite for all scheduled shifts; this is not a remote position Knowledge, Skills, & Abilities · Excellent Customer Service skills · Ability to establish trust · Understanding and knowledge of mental health challenges · Ability to maintain confidentiality · Sensitivity to uniqueness of Program’s physical and cultural environment (i.e. homeless population needs and services) · Desire to make a difference · Successfully carry out program critical duties assigned by the Program Manager or Director as needed · Capability and commitment to represent members, the agency and the community in a professional and positive manner · Capacity to ensure peer operations and activities are carried out according to organizational and program policies and procedures · Ability to satisfactorily complete CPR/FIRST AID/AED training · Punctual and reliable The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills of this position. All staff members may be required to perform duties outside of their normal responsibilities from time to time, as needed. Minimum Requirements · High school diploma or equivalent is required · Completion of Peer Support Specialist training with certification, highly desired · Reliable transportation · Satisfactorily pass background check and DOJ fingerprint clearance · Intermediate computer skills Physical Requirements Traverse – Regularly moves about the Center to oversee activities, collect office supplies and documents, meet with members in designated areas, kneeling and bending Communicate and Interact - Exchange information and provide peer conversation for members in person and via virtual group meetings (Zoom) Detect, identify – Frequently reviews hard copy documents, emails Stationary position – Must be able to remain in a stationary position up to 40% of the time Operate, Draft, Write, Compile – Consistently uses a computer to research, document, communicate Transport - Occasionally lifts up to 20 lbs., carrying office supplies Pay: $21.95 - $23.15 per hour Expected hours: 40.0 per week Benefits: • 403(b) • 403(b) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: In person