W3Global

Compensation

Full Description

Key Responsibilities • Perform day-to-day operations of Software Asset Management using ServiceNow SAM Pro/ Flexera/Snow License Manager. • Monitor and manage software discovery, normalization, and reconciliation processes. • Maintain and update software license data, entitlements, and contracts in ServiceNow. • Analyze software usage data to identify optimization opportunities and reduce costs. • Ensure compliance with software licensing agreements and regulatory requirements. • Collaborate with procurement, IT, and business units to manage software lifecycle. • Generate and distribute reports on software inventory, usage, and compliance. • Support audits by providing accurate and timely software asset data. • Troubleshoot and resolve issues related to software asset data and ServiceNow SAM Pro functionality. • Assist in the configuration and enhancement of SAM Pro modules and workflows. • Stay updated on software licensing trends and ServiceNow SAM Pro capabilities. Required Skills & Qualifications • Hands-on experience with ServiceNow SAM Pro/ Flexera/ Snow License Manager and IT Asset Management (ITAM). • Strong understanding of software licensing models (e.g., SaaS, subscription, perpetual). • Familiarity with software publishers like Microsoft, Adobe, Oracle, IBM, etc. • Analytical mindset with proficiency in Excel and reporting tools. • Excellent communication and stakeholder management skills. ServiceNow Certified Implementation Specialist - SAM is preferred