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Job title: Creative Project Manager Company: TeamPeople Job description: Primary Function The role focuses on managing Creative projects (Brand & Design, Feature Video, Photography, Broadcast & Audio Visual), ensuring superior customer service and assisting with budget administration tasks. Duties & Responsibilities • Serves as the first line of client contact, interacting with key clients on a frequent basis, using face-to-face meetings, phone and emails as the initial provider of CSF Creative Solutions Division. • Proactively builds relationships with clients across various departments to both grow business and establish an annual work plan. • Advises clients on the full range of services, production techniques and technology options; responds to routine and moderately complex inquiries both orally and in writing. • Responds to routine and moderately complex inquiries both orally and in writing and provides advice on the full range of services, production techniques and technology options. Skills & Qualifications • Manages a portfolio of projects from inception to completion, including activating projects in Workfront (project management system), allocating relevant resources in consultation with Creative Leads, liaising with clients on various inputs, drafting creative briefs, and delivering final products. • Acts as the single point of contact for all assigned projects and ensures superior client experience throughout the project cycle. • Reviews incoming project requests, assigns target resource allocation, tracks resource utilization and manage client review cycle. • Coordinates procurement of services required to deliver projects such as printers, freelance talents, makeup service, content purchase and merchandise developers. Communicates cost implications to internal clients for smooth invoicing. • Serves as backup to Divisional Assistant to ensure incoming emails and voicemails to the Division are monitored and handled appropriately. • Provides budget and cost tracking tasks, such as communicating with clients on project costs, track and facilitate invoicing, assist with sourcing of creative services and administer P-Card transactions as needed. • Assists Senior Media Officers and Media Officers with the sourcing, selection of freelancers/vendors and other procurement matters and acts as a “talent booker” and “coordinator”. Education & Experience • Completion of a university degree in liberal arts, communications, computer science, or a related • field, is required. • Three to five years of experience in the operations side of the creative industry; ideally in a fullservice • agency (advertising, media production) or in-house creative team as a project/traffic • manager or client service representative, or equivalent experience. • Past experience dealing with high volume of customers with varying needs. • Demonstrated expertise of client service in creative environment; full scope understanding of • design (digital/print), video and photography production process, desirable • Highly organized with superior project management skills required. • • Basic understanding of graphic software (Illustrator, Photoshop), quality control practices in print • production, and past use of workflow management systems like Adobe Workfront, a plus. • Proficient in Microsoft Office suite (PowerPoint, Excel, Word), SharePoint and other project • management tools, required. • Superior oral and written communication skills and ability to hold engaging dialogue with peers, • leadership team and clients. To Apply Use the link at the bottom of this page to apply. Please use Chrome, Firefox, or Safari (users may experience issues with Internet Explorer). Diversity Inclusion & Customer Service Statement TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Expected salary: Location: Washington DC Apply for the job now! [ad_2]