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Job title: Regional Property Manager Company: SPCP PROPERTY MANAGEMENT LLC Job description: SUMMARY The Regional Property Manager is responsible for the business plan execution for an assigned portfolio of properties. They will have a proven track record in managing a diverse portfolio of properties, be a motivator, a good communicator, and a hands-on manager. The Regional Property Manager has direct accountability over Community Managers to ensure implementation and execution of all corporate policies and procedures and standardization of skills and training for their team. SUPERVISORY RESPONSIBILITIES • Supervise their teams consisting of Community Managers, Assistant Managers, Leasing Consultants, Service Managers, and Service Technicians. • Responsible for the overall direction, coordination, and evaluation of these employees in accordance with the organization's policies and applicable laws. • Oversees interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS • Candidates should be top-performers able to drive outcomes in a fast-paced organization • They must be able to thrive when priorities shift regularly and to create strong team-based commitment and culture RESPONSIBILITIES • The Regional Property Manager role at Summit is responsible for the day-to-day performance and management of property operations in local market, including investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives. • Interacts as a touchpoint in the local market that sits in between our centralized property management teams and the assets • Provides weekly, monthly, quarterly and/or annual reporting. • Reviews and approves of all property purchasing with complete adherence to the expense budget. • Monitors aged payable reports to ensure that invoices are being processed and paid timely. • Enforces utilization of preferred national vendors to guarantee best pricing or aggregate proven local vendors to leverage pricing in that area. • Ensures partnerships with vendors are executed in a manner which provides protection and is consistent with management agreements. • Partners with the marketing team to develop marketing budgets and plans as well as monitor ad effectiveness and spend. • Oversees marketing activities, such as reviewing market comps and economic information, reviewing weekly lead and follow up reports, and reviewing screening results and metrics. • Engages in revenue management pricing, including attendance at all pricing calls with the pricing manager. • Works with Community Managers and Service Managers to determine property maintenance requirements and ensure timely preparation of rent ready apartments to fully meet the demand of the market. • Completes Property Inspections and Cash Control Inspections on a monthly basis. • Determines, implements, and follows up on any corrective action plans for deficiencies found at properties. • Approves on-site personnel hires, status changes and terminations. • Coach, counsel, and discipline employees and monitor and appraise job results by directing staff job results. • Ensures training requirements are being met by onsite team members within assigned portfolio. • Reviews resident and mystery shop survey results and creates action plans for team members who do not meet minimum requirements. • Participates in onboarding and off-boarding activities related to property transitions. • Oversees property risk management, safety standards, and team member and resident liability. • Responsible for handling and resolving escalated complaints from residents. • Oversees and reviews resident survey programs within assigned portfolio. • Performs other duties as assigned. EDUCATION AND EXPERIENCE • Bachelor's degree from four-year college or university preferred; or three to five years related experience and/or training; or equivalent combination of education and experience. • Intermediate computer skills using Yardi, Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and various other computer applications. • Previous supervisory experience, demonstrating the ability to coach, mentor, and model desired behavior by defining responsibilities and expectations; setting goals and objectives; giving performance feedback; motivating for increased results; recognizing contributions; and encouraging training and development. • Ability to draw data driven insights from systems-driven reporting and communicate in business and financial terms to various stakeholders. • Experience working with financials and budgets. • CPM, CCI, RPA, CAM preferred. • Real estate license preferred. COMPETENCIES • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. • Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity, keeps technical skills up to date. • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. • Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. • Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs. • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products, and services.; continually works to improve supervisory skills. • Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources. • Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. PI189752892 Expected salary: Location: Houston, TX Job date: Sat, 27 Aug 2022 07:43:56 GMT Apply for the job now!