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Compensation

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[ad_1] Job Description: Booking.com is seeking a part-time Online Customer Service Representative to join our team in Chicago, Illinois. As an Entry-level position, no prior experience is required, but we are looking for individuals who are adaptable, passionate, innovative, and have critical thinking skills… Responsibilities: – Assist customers via phone, email, and chat with any inquiries or issues they may have regarding their bookings – Provide exceptional customer service by actively listening to customers and finding solutions to their problems – Manage customer complaints and ensure a timely resolution – Utilize Booking.com’s systems and tools to navigate through booking information and provide accurate information to customers – Collaborate with other team members to improve processes and customer satisfaction – Meet and exceed performance goals set by the company – Stay up-to-date on company policies and procedures to ensure accurate information is provided to customers Requirements: – High school diploma or equivalent – Strong communication skills both written and verbal – Ability to multitask and work in a fast-paced environment – Proficiency in basic computer skills and ability to navigate through multiple systems – A positive attitude and willingness to learn – Availability to work flexible hours including evenings, weekends, and holidays Benefits: – Dental Insurance – Paid sick leave – Company transportation [ad_2]