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Transforming Patient Care through Exceptional Administrative Support At Workwarp, a leading managed service firm, we're revolutionizing the way dental offices operate by pairing them with skilled and dedicated professionals. As a pioneer in the industry, we're committed to delivering top-notch service and fostering a culture of growth and development for our employees. If you're a seasoned dental receptionist looking for a remote opportunity that leverages your expertise and passion for patient care, we've got an exciting chance for you to join our dynamic team as a Virtual Dental Receptionist/Office Assistant. About the Role We're seeking a highly skilled and detail-oriented Virtual Dental Receptionist/Office Assistant to work remotely with our client dental offices. As the first point of contact for patients, you'll play a vital role in delivering exceptional service, ensuring seamless daily operations, and providing administrative support to the dental team. If you have a strong background in dental office management, excellent communication skills, and a passion for delivering outstanding patient experiences, we encourage you to apply. Key Responsibilities • Patient Communication: • Answer and manage incoming calls, emails, and messages with professionalism and a welcoming tone. • Schedule, reschedule, and confirm patient appointments, ensuring efficient calendar management. • Educate patients on available services, procedures, and office policies. • Administrative Duties: • Accurately maintain and update patient records using dental management software (Dentrix). • Verify insurance eligibility, benefits, and claims, and assist patients with insurance-related questions. • Process patient forms, referrals, and other necessary documentation. • Address billing inquiries and process payments as needed. • Coordination and Support: • Work closely with the dental team to ensure smooth daily operations and patient flow. • Provide follow-up reminders for ongoing treatments, exams, and preventive care. • Resolve patient concerns promptly and escalate complex issues to the appropriate team member. Essential Qualifications To excel in this role, you'll need: • 3-5 years of experience as a dental receptionist, scheduler, or similar role in a dental office setting. • Comprehensive knowledge of dental terminology, procedures, and insurance processes. • Proficiency in dental management software (Dentrix) and Microsoft Office Suite. • Strong verbal and written communication skills. • Outstanding organizational, multitasking, and problem-solving abilities. Preferred Qualifications While not mandatory, the following qualifications can give you a competitive edge: • Experience with other dental management software (Eaglesoft, Open Dental). • Previous remote work experience or familiarity with virtual collaboration tools. • Certifications or additional training in dental administration or insurance processing. Skills and Competencies To succeed in this role, you'll need to possess: • A friendly, empathetic, and patient-focused demeanor. • A high level of professionalism and confidentiality (adherence to HIPAA guidelines). • The ability to prioritize tasks and maintain accuracy under pressure. • Excellent technical skills, including reliable high-speed internet and a secure, quiet workspace. What We Offer At Workwarp, we provide: • A competitive hourly pay rate ($16-$18 per hour) based on experience. • A flexible remote work environment that allows you to work from the comfort of your own space. • Professional development opportunities, including software training and continued education support. • A dynamic and supportive team that values your growth and well-being. Career Growth Opportunities As a Virtual Dental Receptionist/Office Assistant with Workwarp, you'll have the opportunity to: • Develop your skills in dental administration and patient communication. • Expand your knowledge of dental procedures and insurance processes. • Take on new challenges and responsibilities as you grow with our team. • Explore opportunities for advancement within the company. Work Environment and Company Culture At Workwarp, we pride ourselves on our: • Collaborative and supportive team culture. • Commitment to delivering exceptional service to our clients and patients. • Emphasis on employee growth and development. • Flexible and adaptable work environment that prioritizes work-life balance. How to Apply If you're a motivated and experienced dental receptionist looking for a remote opportunity that leverages your skills and passion for patient care, we encourage you to apply. Please submit your application, including your resume and a cover letter, to be considered for this exciting role. Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Our selected applicants will be invited to complete a pre-screening assessment as part of our hiring process. Join our team today and discover a fulfilling career opportunity that combines your dental expertise with the flexibility of remote work. Apply now and take the first step towards a rewarding career with Workwarp! Apply This Job