VITAS Healthcare

Compensation

Full Description

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. • Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers. • Takes and keeps daily schedule for all team members. • Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager. • Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms. • Provides back-up documentation to Billing Department routinely and as requested. • Orders D.M.E. and maintains record of dates ordered and picked-up. • Enters patient care and volunteer data into Vx and event tracking. • Communicates with staff and outside agencies as directed by Team Manager. • When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager. • Jointly with other patient care secretaries, orders supplies and documentation forms used by the team. • Does routine correspondence for Team Manager and other members of the team. • Sorts and processes all patient care mail jointly with other patient care secretaries. • Maintains A.D.T. and checks census daily for accuracy. • In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence. • Handles other tasks as assigned by the Team Manager. Qualifications • Three years prior work experience preferred. • Good typing skills. • Computer literate. • Able to handle multiple tasks. • Excellent communication skills • Good telephone skills EDUCATION • High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES • EOE/AA M/F/D/V