UTHealth Houston

Compensation

Full Description

The Office of Admissions and Student Affairs is seeking a diplomatic and articulate program coordinator to work with our Student Evaluation and Promotions Committee (SEPC) for medical students. This position encompasses various administrative responsibilities that directly address the requirements and intent of our student policies and guidelines, assisting students in understanding the evaluation and promotion processes that govern advancement and define good standing at the medical school. The successful candidate will have a background in policy creation and review, particularly those related to academic progress as well as student conduct, and will provide day-to-day support of leadership in enforcing policy, adherence to administrative process and procedures, understanding of systems and practices related to student rights and responsibilities, all in the context of student conduct in educational settings, intervention and support, due process, resolution of grievances, appeals and complaints. The coordinator will meet informally with students to mediate complaints when appropriate and to explain policies and processes as necessary. The candidate’s responsibilities will also include ongoing case management, regular meetings with referred students to update records, provide ongoing support and feedback, and assess progress. Ensures student compliance and follow-through with discussed plans. The successful applicant will support and advise the administration and relevant committees on student discipline and conduct issues, regulatory procedures, judicial matters, and state and federal laws related to students' due process rights and legal procedures. Additionally, the coordinator will review and verify students' background checks for those seeking clearance for university admissions and upon entry into the clinical arena in the third and fourth years of the curriculum. The coordinator will be responsible for creating and maintaining records and documentation of the SEPC's work product and will prepare correspondence on the committee’s behalf, outlining the outcomes of their review and deliberations on individual students’ cases. The successful candidate will collect and compile data for the SEPC, prepare annual reports on all hearings by academic year, and serve as the initial investigator for all student conduct incidents and grievances. Some travel is required to attend conferences related to the area of responsibility. Maintaining the confidentiality of student records, as required by FERPA, is a must. Must exhibit diplomacy in dealing with students, parents/family members, law enforcement personnel, and other campus constituents on sensitive and confidential cases. Must have strong interpersonal skills and a commitment to student development. Must have the ability to analyze information and quantitative data, and to apply relevant measurements in a productive way. What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in. Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus: • 100% paid medical premiums for our full-time employees • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) • The longer you stay, the more vacation you’ll accrue! • Longevity Pay (Monthly payments after two years of service) • Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as... • Free financial and legal counseling • Free mental health counseling services • Gym membership discounts and access to wellness programs • Other employee discounts, including entertainment, car rentals, cell phones, etc. • Resources for child and elder care • Plus many more! Position Summary: Plans and coordinates student services programs for admissions and student affairs. Position Key Accountabilities: • Provides overall coordination of select student services programs in order to ensure the achievement of its assigned goals and objectives. • Schedules deliveries of all program materials for programs supporting prospective students and applicants as well as current students in pre-clinical and clinical education. • Participates in the compilation of data and composition of reports to analyze program effectiveness, adherence to school, regional, and national guidelines, and preparation of program-related documents prepared for accreditation review for admissions and student affairs. • Researches and analyzes data pertaining to national trends in undergraduate medical education specific to student services. Attends regional meetings and national conferences to stay abreast of best practices. • Recommends and implements processes to improve services supporting student participation in ancillary programs at various clinical and training facilities, host institutions, and professional organizations. • Assists deans and directors with the preparation of official school documents written on behalf of students to support applications to external programs (E.g., summer programs, research internships, clinical externships, and residency programs) and for licensure. • Participates and assists in examination processes and serves as liaison to external departments for administration of examinations, including assignment of proctors, interfacing with the NBME to start and log examinations, and any technical issues for computer-based examinations. • Organizes and coordinates student orientations, including badging, access to electronic platforms (myUTH, Canvas, etc), acquisition of proper clinical garments per facility, IT access for electronic medical records per facility, and access to proper areas of clinical facilities. • Performs other duties as needed. Certification/Skills: Advanced working knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required. Minimum Education: Bachelor’s degree in related field or relevant experience in lieu of education. Minimum Experience: Three (3) years of directly related experience in an educational setting. Experience in Admissions and/or Student Affairs preferred. Physical Requirements: Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code • 51.215 and Texas Government Code • 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code • 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. • 791.4. Residency Requirement: Employees must permanently reside and work in the State of Texas.