Unity Technologies

Compensation

Full Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join us in San Francisco as a Network Operations Analyst (IC5) and help shape how we measure, learn, and improve network reliability across our products and ecosystem. You will be responsible for turning real-time signals into clear insights, ensuring healthy network performance, and enabling key decision makers with transparent reporting. You’ll collaborate closely with Network Insights BI to build monitoring tools, transform data into actionable results, and respond to incidents with a calm, thoughtful approach. If you are a forward thinker who loves to build, learn, and persevere through complex challenges, we want you to join us and elevate our network health reporting to new heights. • Monitor daily network performance important metrics across all products and surface meaningful anomalies in Looker, Imply, Kafka, Grafana, and related tools. • Track ecosystem partnership signal health and escalate deviations with clear, timely insights. • Partner with Network Insights BI to design and implement monitoring tooling and automated alerting that scales. • Initiate workstreams for incidents and fix issues by coordinating with multi-functional BI teams; support post-incident analysis and impact quantification. • Publish concise, accurate daily and weekly network health reports that inform key decision makers. Qualifications • Proven track record translating complex telemetry into clear, decision-ready insights. • Demonstrated ability to implement monitoring dashboards in Looker and Grafana, and to query streaming data platforms like Kafka and Imply. • Effective written/ verbal communication with precise incident updates and clear documentation. • Ability to complete incident runbooks and restore normal network state with measurable recovery targets. • Consistent on-time reporting with >99% data freshness and accuracy for defined important metrics. Requirements • Experience designing automated anomaly detection with statistically sound thresholds (Users First). • Skill in coordinating multi-functional incident bridges and post-incident reviews (In It Together). • A critical thinking, thoughtful mindset that seeks the Best Ideas Win through experimentation and learning. Additional Information • Relocation support is not available for this position. • Work visa/immigration sponsorship is not available for this position. Benefits We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page. Company Description Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing. • As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity. • In 2024, Made with Unity applications had an average of 3.7 billion downloads per month. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com. Gross pay salary: $70,400 — $105,600 USD