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UiPath

UiPath

via Remote Rocketship

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Customer Success Manager – Public Sector

Anywhere
Full-time
Posted 11/25/2025
Verified Source
Key Skills:
Customer Success
Project Management
Stakeholder Engagement
CRM Implementation
Cross-functional Team Leadership
Communication
Data-driven Decision Making

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Lead customer success initiatives by managing value delivery plans, client relationships, and cross-functional teams to implement automation solutions aligned with customer goals.

Requirements

Requires 5+ years in customer success or consulting, experience with professional services, public sector clients, SaaS or RPA technology, strong communication, and US work authorization.

Full Description

Job Description: • Develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization • Serve as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies • Lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams • Advise customers on best practices for defining, delivering, and realizing value that aligns with their goals • Cultivate and maintain strategic relationships with key clients, becoming their trusted advisor on automation strategies • Collaborate with internal teams to ensure a unified, customer-centric approach and effectively communicate client expectations • Stay current with industry trends and emerging technologies, contributing to thought leadership and sharing insights to drive innovation Requirements: • 5+ years of experience in customer success or consulting roles, with a proven track record of driving customer satisfaction and retention • Experience with professional services and support/services attach motions • Experience working with Public Sector customers • Strong background in a high-growth technology company, preferably in the SaaS or RPA space • Excellent communication and interpersonal skills • Data-driven mindset with the ability to make informed decisions and drive results • Candidates must be authorized to work in the United States for this role. Benefits: • Offers Equity • Offers Bonus

This job posting was last updated on 12/1/2025

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