Trinity Health

Compensation

Full Description

Employment Type: Full time Shift: Day Shift Description: Authorization Specialist I - FULL TIME- Remote Summary We are looking for a self-starter to join a central team obtaining surgical prior authorizations for all surgical services performed by St Peter's Health Partners physicians. Office Hours: Monday-Friday This position is responsible for ensuring appropriate prior authorization for designated specialty. The scope of prior authorizations may include (but is not limited to) consults, diagnostic testing in office procedures and pharmaceuticals including off label drugs, and drugs for clinical trials. The Authorization Specialists will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates. Job Duties Submit and obtain authorization requests for service line. Maintain subject matter expertise on authorization requirements by payer and order type to ensure proper authorization obtained pre-procedure. Review authorization denial trends in partnership with supervisor to identify and address gap areas leading to auth denials within service line. Confirm appropriate insurance verification as part of auth obtainment responsibilities. Obtain retro authorizations when necessary. Responsibilities Obtain and track authorizations/re-authorizations for both new and existing patients in accordance with their insurance policies while following all federal, state, and local medical policy guidelines. Initiate Peer to Peer’s with payer while working closely with providers and clinical staff to obtain letters of Medical Necessity to support reimbursement. Monitors all authorization work queue for pending or expiring authorizations. Scans in approval letters after verifying for accuracy. Contact the insurance company to check status of authorization submission in a timely manner. Troubleshoot authorization denials in efforts to overturn payer behavior related denials. Qualifications Associate degree preferred. High School Diploma or equivalent required Preferred certification in CCS, CCS-P, CPC, or specialty coding. Three or more years’ experience in a health care environment with exposure, preferably to service line of position with knowledge of the patient population and types of services patients receiving. Prior authorization experience involving service line drugs and ancillary testing desirable. A strong understanding of HIPAA laws and requirements as they relate to review and reporting of documentation. Knowledge of managed care and third-party payer benefits designs and reimbursement requirements. Knowledge of ICD-9 and ICD-10 coding and documentation requirements. Proficient in Microsoft Office applications including Outlook, Word, and Excel. Preferred experience in EPIC or comparable EMR system Strong analytical skills with attention to detail and high degree of accuracy in order to produce reports, analyses, and other detail as requested Strong communication skills. Attention to detail. Knowledge of drug regimens and associated regulations/policies/procedures applicable to insurance coverage and the associated payment for and appeal of procedures/billing rejected. Two years of experience in reviewing medical records for National Coverage Determinations (NCD) and Local Coverage Determinations (LCD) Demonstrated experience with delivering successful customer service Demonstrated experience with handling multiple priorities in a deadline driven environment. Remaining calm under pressure and adaptable with changing priorities Managing difficult customers respectfully and without confrontation Previous medical office experience preferred Pay Range: $19.20-$25.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.