Travelin’ Tom’s Central Music City

Compensation

Full Description

Job Summary Day-to-Day: Primary Purpose- To function as the outward-facing operational leader for employees and day-to-day activities. Serves as the primary point of contact for staff issues, scheduling, and immediate business needs. Core responsibilities : Employee Management- - Serves as first contact for all employees, outside of the warehouse staff - Handles 2/3 hiring meetings (Ownership has the final meeting with each employee to give sign off), handles firing (of all non-management personnel), training / training coordination, and performance management - Address complaints (through complaint box), conducts seasonal meetings with all staff, and fosters workplace culture Payroll / Scheduling: - Prepares weekly schedules - Confirms OS clock ins / outs in comparison to previous weeks schedule (basically preventing time theft) Daily Operation: - Handles check in with each staff member pre, during, and post shift - ensures all equipment is functioning, and if not, communicates to mechanic the fix, and communicates the Behind-The-Scenes what part needs ordered - Oversees product quality standards, and service consistency (BRIX Values, Espresso shot calibration, etc) - Sends employee bio to customer Restrictions: - Does not receive any input in financial decisions - Does not interact with any customer outside of employee bio Duties • Lead the planning, coordination, and execution of operational activities to ensure seamless business performance • Develop and implement strategic plans to improve operational efficiency, productivity, and profitability • Supervise teams across various departments, providing guidance, mentorship, and performance evaluations • Manage profit and loss statements to monitor financial health and identify opportunities for growth • Drive business development efforts by identifying new markets, partnerships, and sales opportunities • Oversee project management initiatives, ensuring timely delivery within scope and budget • Continuously analyze processes to identify areas for improvement and implement effective solutions • Foster a positive work environment that encourages collaboration, innovation, and accountability Requirements • Proven experience in management roles with a strong background in supervising teams and overseeing operations • Demonstrated success in strategic planning and executing business growth strategies • Strong leadership skills with the ability to motivate teams and influence stakeholders at all levels • Experience managing profit & loss statements with a focus on financial performance improvement • Knowledge of business development techniques and sales strategies to expand market reach • Skilled in project management with the ability to prioritize tasks effectively under tight deadlines • Expertise in process improvement methodologies such as Lean or Six Sigma is preferred • Excellent communication skills with the ability to articulate goals clearly and foster teamwork Join us as an Operations Manager if you’re passionate about leading transformative initiatives that propel business success! We value energetic leaders who thrive on challenge, innovation, and making a tangible difference every day. Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: • Health insurance • Paid time off • Professional development assistance Work Location: In person