Toptal

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Toptal is a global network of top talent in business, design, and technology. As the VP of Marketplace Operations, you will drive the strategy, structure, and execution of Toptal's two-sided talent platform, ensuring high-quality matches between talent and clients while maintaining operational excellence. Responsibilities • You will be responsible for building and executing a strategy to effectively meet the speed and quality expectations of our talent and clients. • Working with our Executive and Marketing teams, you will develop processes to optimize talent supply against planned and targeted demand while ensuring talent satisfaction to continually attract high caliber talent and deliver an outstanding client experience. • Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to source, screen, and place talent under expanding vertical and specialization scenarios. • You will continually gain insights from data and analytics in order to make sound business decisions. • By applying your top-level leadership skills, you will ensure that your growing team is highly motivated and qualified to deliver upon Key Performance Indicators that result in achievement of core business objectives. • You will ensure strong management oversight and collaborative interactions between clients, talent, and our core team to support achievement of objectives in the day-to-day operations. Skills • Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met. • Ability to formulate and successfully execute upon business unit Key Performance Indicators. • Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making. • Understanding of Data Architecture and Analytics toolkits and languages. • Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations. • Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market. • Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives. • Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes. • Experience with development of risk management processes designed to detect and prevent fraudulent activities. • Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable. • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. • Experience working in the recruiting, outsourcing, and/or talent space is a plus. Company Overview • Toptal is a network of talent in business, design, and technology that enables companies to scale their teams, on demand. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.toptal.com. Company H1B Sponsorship • Toptal has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.