Tire World Inc.

Compensation

Full Description

Roles and Responsibilities: At TireWorld, we strive to develop customer relationships through trust, loyalty, and exceptional service and have been doing so since 1983. We are currently looking for a Customer Experience Leader that has Automotive experience and is a driven team player. The role of this position consists of working alongside customer service staff, and shop personnel, to manage customer needs and shop progress. Requirements: • Character that exhibits “Shadow of the Leader” reflecting influence and values to mirror • Great customer service communication skills with a Positive attitude • Basic computer skills to manage POS (point of sale) operations • Able to handle multiple priorities • Prior experience in shop scheduling and leadership • Able to adapt and excel as a team player • Able to lift 40 lbs. and move cars around the shop Preferred Skills: • Prior experience as a Store Manager or Service Advisor (2~5 years desired) • Sales experience in an Automotive Front Counter retail setting (2~5 years desired) • Direct employee report experience - (min. 2 years desired) Additional Notes: • Hours of Operation: 7:00~5:00 (Mon-Fri), 7:00~12:00 (Sat) – 52.5 Hours • Location – Smyrna, LaVergne, Murfreesboro, TN Benefits: Medical, Dental, Vision Insurance, Matching retirement, Paid Vacation/Holiday, Employee Discounts Job Type: Full-time Benefits: • 401(k) matching • Dental insurance • Employee discount • Health insurance • Paid time off • Vision insurance Experience: • Automotive Retail: 1 year (Preferred) • Direct report Management: 1 year (Preferred) Work Location: In person