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TJ

Thomas Jansson - State Farm Agent

via ZipRecruiter

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Customer Service Manager - State Farm Agent Team Member

Aiea, HI
Full-time
Posted 12/6/2025
Verified Source
Key Skills:
Customer service
Communication skills
Organizational skills
Problem solving
Computer literacy
Licensing in Property and Casualty, Life and Health (to be obtained)

Compensation

Salary Range

$40K - 50K a year

Responsibilities

Establish and maintain customer relationships, provide accurate and friendly service regarding insurance products, and support agency operations.

Requirements

Bachelor's degree, excellent interpersonal and communication skills, ability to obtain required insurance licenses, self-motivation, and computer proficiency.

Full Description

Responsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed. • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive • Group Life Insurance Benefits • Salary plus commission/bonus • Health benefits • Paid time off (vacation and personal/sick days) Requirements • Excellent interpersonal skills • Excellent communication skills - written, verbal and listening • People-oriented • Organizational skills • Self-motivated • Detail oriented • Proactive in problem solving • Dedicated to customer service • Able to learn computer functions • Experience in a variety of computer applications, particularly Windows • Property and Casualty license (must be able to obtain) • Life and Health license (must be able to obtain) • Position may require irregular working hours • Bachelor's degree required If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000-$50,000 Ready to Launch Your Career? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. • Our office is located in Aiea. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This job posting was last updated on 12/7/2025

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