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The Solutions Center

via ZipRecruiter

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Call Center Sales Representative

Cleveland, OH
Full-time
Posted 12/5/2025
Verified Source
Key Skills:
Sales
Customer Service
Communication
Negotiation
Problem-solving
Organizational Skills
CRM Software (preferred)

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Serve as primary contact for clients, handle inbound calls, identify sales opportunities, and meet sales quotas.

Requirements

High school diploma, sales or related experience preferred, ability to follow scripts, strong communication and customer service skills, and familiarity with CRM software preferred.

Full Description

Overview We’re looking for motivated, outgoing, and driven individuals with a passion for sales to serve as the primary point of contact between our company and clients. As an Account Representative, you’ll play a key role in driving revenue by capitalizing on sales opportunities, upselling, and cross-selling our products and services — all while enjoying a fast-paced, team-oriented environment with great pay and exciting incentives! Weekly Base Pay + Weekly Commission! That’s right — you’ll earn a guaranteed weekly base pay plus weekly commission payouts. The more you sell, the more you make — no limits, no caps, just opportunity. Responsibilities Customer Service • Use scripts to identify customer needs for our products and services, and proactively address customer concerns. • Handle inbound calls from prospective customers with a friendly, professional, and ethical approach. • Answer client questions, resolve issues, and provide support regarding products or services. • Work collaboratively with our team to achieve collective success. Sales Generation • Identify opportunities to upsell or cross-sell additional products or services to existing clients. • Meet or exceed sales quotas and objectives. • Bring energy and persistence to every call — every conversation is an opportunity! Perks & Incentives Weekly Contests & Prizes: Compete for fun, cash bonuses, and surprise giveaways every week. Company Outings: Enjoy team-building events, local adventures, and great company culture. All-Expense-Paid Destination Trips: Top performers are rewarded with exclusive travel experiences — think beaches, resorts, and unforgettable memories. Weekly Base + Weekly Commission: Get paid fast and often for your results Qualifications • High school diploma or GED required. • Experience in sales, account management, or a related role preferred. • Ability to follow sales scripts and handle objections with confidence. • Strong understanding of customer service practices. • Familiarity with CRM software is preferred. • Must adhere to company policies and procedures for attendance and attire. Skills • Excellent communication: Clearly articulate information both verbally and in writing. • Strong interpersonal: Build rapport with clients and establish trust quickly. • Problem-solving: Identify and resolve client issues effectively. • Sales acumen: Understand sales cycles, negotiation techniques, and how to close deals. • Customer focus: Prioritize client satisfaction and provide top-tier support. • Organizational: Manage multiple accounts and prioritize tasks effectively. • Tech-savvy: Comfortable using CRM and digital tools for tracking and follow-up. Company DescriptionSince 2001, we have been at the forefront of providing cutting-edge technology, entertainment, and digital security solutions to residential customers nationwide. As an authorized retailer for top-tier providers, we take pride in offering consumers a diverse selection of premium services—empowering them to choose the best options at the best value.

This job posting was last updated on 12/6/2025

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