Templar Shield Inc

Compensation

Full Description

This is a remote position. About Templar Shield Templar Shield is a boutique, high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management, Cybersecurity, Third-Party Risk, Operational Resilience, and AI Governance for highly regulated industries including critical infrastructure, financial services, healthcare, energy, and public sector. Position Description: The Operations Coordinator will provide high-level administrative support to the CEO. This is a high-visibility role requiring discretion, excellent judgment, and the ability to manage fast-paced, confidential, and dynamic business operations. The ideal candidate has experience supporting C-suite or Senior Management and is comfortable working in a fast-paced, entrepreneurial environment. Primary Objectives: Executive Support · Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts. · Coordinate domestic and international travel arrangements, itineraries, and logistics for CEO and C-Suite team. · Schedule/coordinate key client and partner meetings. · Ensure CEO inbox management, timely follow-ups and professional correspondence. · Draft and edit emails, presentations, and reports on behalf of the CEO. · Support expense reimbursement submission and tracking for CEO. · Handle confidential information with integrity and discretion. · Conduct research and compile data for executive decision-making. · Take ownership of special projects as assigned, often involving cross-functional coordination. Operations · Support planning and logistics for internal and external meetings, executive retreats, and events. · Coordinate materials and collateral inventory and logistics to and from events. · Track and manage event registration lists, leads, and follow-up tasks. · Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store. · Coordinate internal event calendar, ensuring alignment across events, campaigns, and partner activities. · Support execution of campaigns via HubSpot (email, landing pages, nurture flows). · Support social media scheduling and content development with guidance from Channel Manager. · Support creation and updates to sales enablement and collateral materials (case studies, one-pagers, presentations). ​ · Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management. Requirements Qualifications: · 3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environments · Excellent verbal and written communication skills · Proven ability to manage multiple priorities and deliver under pressure · Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello) · Strong organizational and project management skills; attention to detail is a must · Resourcefulness; must know when and how to take appropriate action · Ability to work well in a team and independently · Enjoy working in an autonomous/independent environment · Available during a standard workday 8-5 per client time zone, MT time zone preferred Preferred: · Prior experience supporting an executive in the cybersecurity, risk, or SaaS space · Familiarity with ServiceNow or enterprise consulting operations · Bachelor’s degree in Business, Communications, or related field · Prior experience in CRM technology · Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus) Benefits What We Offer Competitive salary + performance-based bonus 100% remote work environment Health, dental, vision, and 401(k) match Paid certifications and continuous learning budget Entrepreneurial environment