Tax.com

Compensation

Full Description

About the position Responsibilities • Lead the product strategy and roadmap for AI-first features, including ML-powered document processing, GenAI use cases (e.g., AskRyan), and decision automation tools. • Partner with Data Science, Engineering, and UX teams to bring scalable and explainable AI capabilities to market. • Drive discovery, experimentation, and delivery of AI models and LLM applications embedded into Ryan’s tax and compliance platforms. • Define hypotheses and measurable KPIs for AI solutions; ensure model outcomes align with business goals. • Own product lifecycle for AI features: data readiness, prototyping, testing, launch, post-release iteration. • Guide the development of human-in-the-loop systems, AI safety protocols, and governance workflows. • Collaborate with stakeholders on responsible AI principles (ethics, privacy, interpretability). • Manage cross-functional delivery teams; build and prioritize backlogs for AI features and platform enablers. • Communicate technical concepts, risks, and value clearly to both executive and non-technical stakeholders. • Represent Ryan in AI partnerships, vendor selection, and thought leadership efforts. Requirements • 10+ years in product management, with at least 3 years in AI/ML-enabled product development. • Track record of launching AI features in enterprise SaaS, compliance tech, or data-intensive domains. • Familiarity with NLP, classification models, embeddings, vector search, prompt engineering, and GenAI tools. • Experience defining and monitoring AI model KPIs (precision, recall, confidence, bias). • Proven ability to translate complex technical concepts into intuitive customer experiences. • Skilled at balancing speed to market with regulatory compliance, data security, and ethical AI practices. • Strong cross-functional leadership and product storytelling skills. • Bachelor’s degree or equivalent required. • Minimum of 10 years of direct work experience in a product management capacity. • Experience breaking problems down into component parts, analyzing data and creating hypotheses and MVPs against stated goals. • Experience working across agile-based Software Development Lifecycle and processes. Nice-to-haves • Anticipates and proactively delivers expected results for executive leadership team • Effectively solves problems • Streamlines and improves processes • Demonstrates initiative and provides complete follow-through on areas of responsibility • Advanced written, visual and verbal communication skills • Superior attention to detail • Demonstrates accuracy and thoroughness • Sense of urgency • Demonstrates willingness to be flexible and adaptable to changing priorities • Thrives working both independently and in a team-based environment • Strong multitasking and organizational skills • Requires supervisory responsibilities, including managing projects, training employees, assigning work, and making sound business decisions while representing the Firm. Benefits • Hybrid Work Options • Award-Winning Culture • Generous Personal Time Off (PTO) • Benefits Eligibility Effective Day One • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement • 401K with Employer Match • Tuition Reimbursement After One Year of Service • Fertility Assistance Program • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service