SVM Enterprises

Compensation

Full Description

At SVM Enterprises, we specialize in face-to-face customer acquisition and campaign execution for industry-leading clients that are most recognized and trusted in telecommunications. We represent their brand with professionalism and precision, connecting customers with the wireless and internet solutions they rely on every day. We’re currently seeking a Customer Service Representative who thrives in people-focused environments, has a natural ability to build rapport, and is motivated to make a meaningful impact on both our customers and our team. If you’re someone who enjoys solving problems, striking up conversations, and helping others find the right fit for their needs, this is the perfect opportunity to kick-start your career in sales, marketing, and customer relations. Customer Service Representative Responsibilities: • Engage with customers in person through community outreach at their residence face-to-face about Lumen telecommunications internet and wireless services • Help launch and manage direct sales and marketing campaigns for Lumen services • Provide clear, accurate information about service offerings and promotions • Ensure high customer satisfaction by answering questions and resolving concerns • Collect customer feedback and share insights to optimize campaign performance • Collaborate with internal teams to align messaging and maintain brand consistency • Stay up to date on market trends, product updates, and competitive activity Customer Service Representative Requirements: • A natural people person with strong communication skills and a customer-first mindset • Team-oriented and adaptable, with the ability to multitask in a fast-paced environment • Strong interest in sales, marketing, branding, or client relations • Willingness to learn, no prior telecom experience needed; we provide full training • Basic computer proficiency (Excel, Word, PowerPoint) • High school diploma or equivalent required Overview: • Employment Type: Full-Time***This is a full-time, W-2 employee position that is commission-only. Representatives typically earn $40,000-$50,000 per year, based on individual sales performance. • Client & Products: Partnered with Lumen to promote and enroll customers in their new wireless and internet services • Pay: $40,000–$50,000 based on performance Job Type: Full-time Pay: $800.00 - $1,200.00 per week Work Location: In person