Supergut

Compensation

Full Description

About Supergut: Supergut is redefining the human health trajectory — from the inside out. Backed by clinical science and powered by prebiotic fiber, our products are designed to improve gut health, balance blood sugar, and support metabolic and hormonal wellness. It’s often said that the gut is your second brain and wellness starts in your digestive tract. As a mission-driven health and wellness brand, we’re building community through meaningful experiences, operational excellence, and culture-shaping storytelling. About the Role As Supergut continues to scale rapidly across DTC and omnichannel, you’ll own two of our highest-impact channels: email and SMS. You’ll lead the strategy and execution of lifecycle programs that nurture relationships, increase retention, and deliver measurable revenue impact. This role requires both analytical depth and creative storytelling — blending insights, segmentation, and testing to deliver personalized customer experiences. You’ll collaborate cross-functionally with eCommerce, product, creative, and brand teams to bring the Supergut mission to life across every touchpoint. If you think big, move fast, and execute with excellence, we’d love to meet you. What You'll Do Own and optimize the full lifecycle marketing strategy across email and SMS — from onboarding and conversion to retention and reactivation and monthly revenue responsibility. Develop segmentation and personalization frameworks that drive engagement and lifetime value. Manage campaign and automation calendars for product launches, promotions, and storytelling moments that move the business forward. Analyze performance data to uncover insights, optimize creative and cadence, and deliver actionable recommendations. Design and execute A/B testing roadmaps to continuously improve channel performance. Collaborate cross-functionally with creative, eCommerce, and brand teams to ensure consistent messaging and alignment across all customer touch-points. Lead list growth initiatives — driving acquisition, retention, and deliverability excellence. Monitor and report on key KPIs, including open rates, conversion, LTV, churn, and engagement. Bring innovative thinking to improve automation, customer journeys, and personalization strategies. What You'll Bring 5+ years of experience in email and SMS marketing within a high-growth, DTC eCommerce environment. A bachelor's degree in marketing or a related field. Ability to travel domestically up to 20%. Deep experience with CRM and marketing automation platforms (Klaviyo preferred). Strong analytical and technical skills — able to interpret data and translate it into actionable strategies. Proven ability to drive measurable growth and retention through lifecycle programs. Creative, detail-oriented, and organized — with strong ownership and bias for action. Proficiency in Excel, Google Analytics, and data visualization tools. Exceptional communication skills and the ability to collaborate effectively across teams. A passion for health, wellness, and mission-driven brands, with alignment to Supergut’s values and vision. Why You’ll Love Working at Supergut 100% remote-first team with flexible work hours. Mission-driven company making a real difference in people’s health. Collaborative, fast-moving environment with room to innovate. Competitive compensation, medical, dental, and vision benefits, matching 401K and monthly wellness stipend The chance to help grow a purpose-led brand from the ground up. Compensation This position has an expected salary range of $110,000 - $130,000 + commission opportunity. Supergut is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.