StrageX

Compensation

Full Description

We are a results-driven sales and consulting firm specializing in high-impact, direct-to-consumer engagement strategies that drive sustainable growth for industry-leading clients such as AT&T. Through innovative retail outreach campaigns and an unwavering commitment to service excellence, we elevate customer experiences and deliver exceptional results. As we continue expanding, we are seeking a motivated entry-level Customer Service Representative to join our growing team. In this Customer Service Representative role, you’ll represent AT&T by connecting with customers, executing retail-based initiatives, and ensuring every interaction strengthens brand awareness and customer loyalty. Our mission goes beyond providing exceptional service—we’re dedicated to developing every entry-level Customer Service Representative into a confident and capable professional. Through hands-on training, mentorship, and performance-based advancement, you’ll gain the tools, experience, and leadership skills needed to develop your career within a culture built on teamwork, innovation, and continuous development. Customer Service Representative Responsibilities: • Deliver an outstanding customer experience by providing knowledgeable, attentive support and solutions in a retail environment. • Address customer inquiries, resolve concerns, and handle objections with professionalism and confidence. • Accurately document customer interactions, maintain organized records, and ensure timely follow-ups. • Cultivate an in-depth understanding of AT&T products and services to guide customers toward tailored solutions that meet their needs. • Collaborate with other entry-level Customer Service Representatives during strategy sessions, training programs, and leadership workshops to refine communication and customer service techniques. Customer Service Representative Qualifications: • High school diploma or GED required. • 1 year of experience in customer-facing roles such as customer service, retail, hospitality, or sales. • Prior experience as an entry-level Customer Service Representative is highly desirable. • Strong verbal and written communication skills with a genuine customer-first approach. • Highly organized, self-motivated, and adaptable in fast-paced environments. • Driven by initiative, personal growth, and continuous improvement. Embark on a rewarding career path as a Customer Service Representative and become a valued part of our growing team. Your future in customer service starts here! Job Type: Full-time Pay: $48,000.00 - $56,000.00 per year Benefits: • On-the-job training • Professional development assistance Work Location: In person