SteelPoint Capital

Compensation

Full Description

Is this YOU… • A natural community builder who loves connecting people, creating energy, and facilitating transformation inside a fast-growing entrepreneurial ecosystem? • A leader who thrives on engagement, communication, accountability, and ensuring members feel seen, supported, and activated? • Experienced in running online communities, live calls, events, and conversations that keep members inspired and moving forward? • Skilled at organization and creating clarity through managing schedules, call structure, communication rhythms, and engagement systems? • Ready to partner directly with the Leadership team to drive the community experience for one of the fastest-growing entrepreneurial platforms in the country? We’re seeking a Member Experience & Community Manager to own, operate, and elevate the full community experience inside The SteelPoint Foundry - a high-energy, high-connection membership for entrepreneurs committed to scaling their businesses, leadership, and lives. This is a role where you will drive structure, engagement, culture, accountability, and execution across all member touch points. What You’ll Do: Own the Community Experience & Membership Journey • You will be the operational and experiential manager of the entire community. • You will design and enforce the standards for onboarding, communication, engagement, and continuous membership success. • You will partner with the Community Leader, supporting her as the face and visionary while you ensure execution, structure, and consistency across the platform. • You will own the member onboarding experience with a defined 90-day engagement and onboarding process. Manage Weekly & Bi-Weekly Community Calls • Prepare agenda’s, structure topics, and ensure all materials are ready. • Manage chat, engagement, notes, and assist in flow during live sessions. • Capture clear, clean, and actionable call recaps. Drive Community Engagement & Accountability • Post prompts, questions, wins, and updates to keep the community active and talking. • Track and elevate engagement metrics weekly. • Follow up with inactive members and re-engage them with clarity and care. • Build and nurture relationships with members so they feel connected and supported. Run Community Operations & Systems • Manage the full community calendar: calls, reminders, events, and rhythms. • Own attendance, participation, and KPI tracking across all community activities. • Keep the community platform organized, updated, and easy to navigate. • Ensure every member knows what’s happening, when it’s happening, and how to participate. Build Resources, Tools & Materials • Help create templates, checklists, onboarding guides, and community resources. • Support in capturing wins, transformation stories, and member highlights for marketing purposes. • Provide insights to the marketing team to showcase community progress and impact. Support Hot Seats, Breakouts & Accountability structures • Coordinate hot seat schedules, Education topics, and accountability groups. • Ensure members know expectations, timing, and follow-through steps. • Build simple systems to track commitments and progress. What We’re Looking For: • Strong communicator with confidence in group settings, both on Zoom and inside community platforms. • Natural connector. Someone who genuinely loves building relationships. • Highly organized, structured, and consistent. • Fast-moving, responsive, and proactive. • Comfortable supporting other leaders and operating behind the scenes without needing the spotlight. • Experience in online community management, events, or operations is a plus. • Calm under pressure and great at managing multiple conversations at once. • Hungry to grow into an expanded leadership role as the community scales. • Skool Community platform experience a nice bonus. Why Join Us? • High-Growth Environment – The Foundry is scaling quickly, adding new members monthly, and expanding its offerings. • Leadership & Influence – You will shape the daily experience of entrepreneurs across the country. • Entrepreneurial Culture – Fast decisions, clear communication, zero bureaucracy. • Career Acceleration – This role can grow into Director of Community or Head of Member Experience as the platform expands. • Meaningful work – You’ll be helping entrepreneurs build better businesses, better habits, and better lives. EVERY DAY! Compensation: • Base Salary - $60,000 - $75,000+ (based on experience) • Performance-Based Bonus – Tied to engagement, retention, and community KPI’s. • Health, dental, vision, 401(k) match, PTO, and professional development. • Real estate investment education and investment opportunities. • Fully Remote Position – Limited travel will be required. The Sky Is the Limit in This Role! SteelPoint Foundry is building something big under the SteelPoint Capital Holdings umbrella. A national entrepreneurial community built on clarity, accountability, energy, and real growth. If you love people, love structure, and want to help build a world-class community experience, we would love to talk. Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: Remote