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Stars and Strikes Family Entertainment Centers

Stars and Strikes Family Entertainment Centers

via Indeed

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Department Manager

Smyrna, TN
Full-time
Posted 12/1/2025
Verified Source
Key Skills:
Operations Management
Team Leadership
Customer Service
Staff Training
Scheduling
Process Improvement
Conflict Resolution

Compensation

Salary Range

$45K - 60K a year

Responsibilities

Lead and manage daily operations across multiple business areas, oversee staffing and training, ensure excellent guest experience, and drive process improvements.

Requirements

1-2 years management experience, preferably in hospitality or food & beverage, with flexibility to work varied schedules including weekends and holidays.

Full Description

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager, you will be responsible for assisting the GM and AGM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product. What we’re looking for: • 1-2 years of management experience • Experience in Hospitality and/or Food & Beverage is a plus • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Responsibilities: • Create an exciting and fun atmosphere to ensure a great experience for our guests and team • Assist in hiring, training, coaching, developing, scheduling, and evaluating team members • Adhering to core standards, HR policies, training, safety requirements • Drive best practices through the organization and leads process improvement • Address service or customer issues of an operational nature Why join our team? • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company • We are a family-owned business and consider our team members part of our family • We encourage team members to continue their training by providing online resources • We provide opportunities for all team members to give back to the community • We encourage team members to have fun while they work • We work together as a team and succeed as a team Perks We Offer: • Health & 401k Benefits for Eligible Team Members • Bonuses • Free bowling, laser tag & gameplay! • Monthly rewards • Company-wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR F6eWT40UaY

This job posting was last updated on 12/3/2025

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