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Starbucks Coffee Company

via Eightfold

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director, Program Management - Starbucks Reserve and Roastery

Seattle, Washington
Full-time
Posted 12/2/2025
Direct Apply
Key Skills:
Retail Management
Multi-unit Operations
P&L Management
Inventory Control
Customer Service
Marketing
Team Leadership
Training and Coaching
Cross-functional Collaboration
Change Management

Compensation

Salary Range

$60K - 90K a year

Responsibilities

Lead and coach retail teams across multiple districts to achieve business, partner, and customer results through effective program and change management.

Requirements

Requires 5+ years retail management experience directing multiple districts and 7+ years managing teams of 6 or more, with strong organizational and interpersonal skills, and at least a high school diploma or equivalent.

Full Description

Work across business unit and functional lines to create a cohesive working team, build relationships and deliver programs and associated projects leveraging matrixed resources. Provide coaching, direction and leadership support to challenges and inspire partners to achieve partner, business and customer results. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Cross Functional Relationships: Has demonstrated experience establishing cross-functional collaborative relationships with teams across business units and Enterprise functions. Has strong influencing skills. Inclusion & Diversity: Purposefully integrating diverse points of view and championing equitable representation across the market. Entrepreneurial Mindset: Has demonstrated a mindset that embraces critical questioning, innovation and continuous improvement. Program & Change Management: Demonstrates ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and change activities. Has strong problem-solving, analytical skills and ability to lead projects to completion. 5+ years of retail management experience directing multiple districts, P&L, inventory, operations, customer service and marketing. 7+ years of management experience leading a team of 6 or more, including training and coaching to support team members to achieve partner, business and customer results. Experience in a multi-unit environment, knowledge of retail and/or restaurant industry operations and financial reporting. Strong organization, interpersonal and problem-solving skills. Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience.

This job posting was last updated on 12/5/2025

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