Staffing Partners Hawaii

Compensation

Full Description

Join Our Team at Staffing Partners Hawaii and work as a Call Center Rep in the Ala Moana area with one of our top clients! Position Available: Call Center/Data Entry Representatives Are you ready to make a difference in a dynamic call center environment? Staffing Partners Hawaii is seeking dedicated individuals to join our client's team in Honolulu. This role involves providing essential support to our call center operations, handling inquiries, and assisting with enrollment duties. Job Responsibilities: • Respond to inquiries from providers and members regarding medical benefits and health plans. • May assist with provider eligibility, membership card requests, and enrollment processes. • Monitor claims history to prevent processing issues. • Focus on specific lines of business to ensure efficient service delivery. • Support newly enrolled clients and facilitate enrollment procedures. • Other duties as needed Key Requirements: • Experience in a call center environment is preferred, but at least 6 months of RECENT OFFICE work is required. • Ability to multitask effectively using multiple screens and applications. • Comfortable handling high call volumes and stressful situations. • Strong problem-solving skills and analytical ability. • Excellent verbal and written communication skills. • Flexibility to work either of the following shifts: 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM, Monday to Friday, with occasional overtime, if needed. Client will set the hours so you must be available for both shifts. Additional Qualifications: • Familiarity with customer service roles in non-retail sectors such as banking, call center or claims processing. • Must be punctual, reliable, and committed to maintaining a consistent work schedule. • Willingness to work overtime on weekdays and Saturdays as required. Location and Benefits: • Conveniently located in Honolulu's Ala Moana area (accessible by bus). Application Process: To apply for this exciting opportunity, please submit your resume highlighting relevant experience (include dates of work) and qualifications. Additionally, complete the required assessments (typing and Word) mentioned in this ad. Only qualified candidates will be contacted for an interview. If you thrive in a fast-paced environment and have a passion for delivering exceptional customer service, we want to hear from you! Join our team at Staffing Partners Hawaii and start making a difference today. Job Type: Full-time Pay: Up to $17.00 per hour Expected hours: 40 per week Benefits: • Health insurance • Paid time off • Referral program Work Location: In person