Spartronics LLC

Compensation

Full Description

Description: Spartronics- Key Account Director/ Customer Director- Medical Device & Life Sciences Remote- US Based Reports to: VP of Business Development About Spartronics At Spartronics, we’re experts in contract electronics manufacturing services (EMS) — designing, building, and servicing the complex electronic and electromechanical products that power critical industries. We partner with leading OEMs across medical devices, life sciences, aerospace, defense, and industrial markets, helping them turn innovation into reality with precision manufacturing, engineering expertise, and end-to-end lifecycle management. Your Opportunity As a Key Account Director, you’ll play a pivotal role in shaping Spartronics’ growth in the Medical Device and Life Sciences markets. This high-impact position is perfect for an experienced EMS professional who thrives on building trust-based customer relationships, driving strategic growth, and delivering exceptional value to complex global clients. You’ll serve as both the voice of the customer within Spartronics and the strategic ambassador of Spartronics to the customer, leading the account strategy for some of our most innovative and influential partners. What You’ll Do • Own strategic account management for key Medical Device and Life Sciences customers — developing and executing plans that expand revenue, strengthen engagement, and enhance customer satisfaction. • Act as the primary customer advocate internally, ensuring their business needs translate into actionable solutions across engineering, manufacturing, and support functions. • Partner closely with operations, engineering, and supply chain to manage account profitability (P&L) and deliver sustainable growth. • Build and maintain multi-level relationships, including executive and operational leaders, to position Spartronics as a trusted, long-term EMS partner. • Anticipate customer needs and identify new business opportunities, driving account expansion through consultative selling and value-added solutions. • Represent Spartronics at industry events, conferences, and key customer engagements as a subject matter expert and strategic advisor. Requirements: What You Bring • Bachelor’s degree with 12+ years of proven success in the electronics manufacturing services (EMS) industry – or a Master’s degree with 8+ years of related experience. • 5+ years of direct business development or sales experience in the EMS / contract manufacturing space. • Solid background in Medical Device or Life Sciences markets, with knowledge of relevant regulations and compliance requirements. • Deep understanding of medical device regulatory frameworks and qualification processes for product transfer and production. • Exceptional relationship-building and communication skills — able to influence and engage at all organizational levels. • Strong business acumen, with experience managing account P&Ls and shaping customer strategies for profitable growth. • Expertise in consultative, solution-based selling to complex, global customers. • Proficiency in business systems, CRM tools, and digital collaboration platforms. • A strategic, decisive mindset, with the ability to operate autonomously and drive results in a fast-paced, matrixed environment. Compensation & Benefits • Base Salary: $160,000 – $180,000 (based on experience, education, and EMS industry expertise) • Annual Incentive Bonus: Based on company and individual performance • Comprehensive benefits package, paid time off, and professional development opportunities Travel Requirements This is a remote U.S.-based position, with regular travel for customer meetings, plant visits, and industry events. Join Us If you have a strong EMS background and a passion for helping medical and life sciences innovators bring life-changing technologies to market, we’d love to meet you. Apply today with your resume and a short cover letter outlining your experience and what excites you about Spartronics. Because of ITAR regulations, we’re only able to consider applicants who are U.S. Citizens, Permanent Residents, or Green Card holders. We’re not able to offer visa sponsorship. Spartronics is an Equal Opportunity Employer/Veteran/Disabled (41 CFR 60-1.4).