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Spade Recruiting

Spade Recruiting

via Jazzhr

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Customer Service Trainee - WFH

Anywhere
Full-time
Posted 12/1/2025
Direct Apply
Key Skills:
Communication Skills
Organization
Attention to Detail
Customer Service
Education
Sales

Compensation

Salary Range

$Not specified

Responsibilities

You will assist union members with their benefit options and guide them through their choices. Your role includes answering questions and ensuring members understand the programs available to support their families.

Requirements

A high school diploma or equivalent is required. Experience in customer service, retail, or sales is an asset but not mandatory.

Full Description

About Our Organization For decades, our focus has been simple: supporting hardworking families across North America. We partner with thousands of unions and member-driven associations, offering clear, trustworthy guidance on the benefits designed to protect their members. As the only fully unionized benefits provider, we operate with a higher level of integrity, transparency, and service. Families put their trust in us — and we work every day to earn it. Position Overview This role goes beyond working remotely; it’s a chance to make a meaningful difference. You’ll assist union members who have specifically requested a review of their benefit options. Your responsibility is to guide them through their choices, answer their questions, and ensure they fully understand the programs available to support their families. Key Responsibilities Engage with members through scheduled phone or virtual consultations Lead benefit review appointments in a clear, professional manner Break down program details in simple, easy-to-understand language Accurately complete digital forms and required paperwork Provide follow-up communication to maintain strong relationships Every interaction you have helps families feel more secure about their coverage and their long-term financial well-being. What We Offer Competitive Weekly Income with performance-based bonuses Advancement Opportunities with a defined leadership track Flexible Scheduling to design your full-time hours Fully Remote Work supported by proven systems and technology Residual Income through long-term renewals Comprehensive Benefits including health, dental, and vision options Ongoing Professional Development with coaching and mentorship Annual Company Trips — all-expenses-paid destinations such as Cancun, Puerto Rico, Las Vegas, Disney, and the Bahamas Who Excels in This Role We’re seeking individuals who bring: Strong, confident communication skills Reliable organization and attention to detail A genuine desire to help and educate others A high school diploma or equivalent Experience in customer service, retail, or sales (an asset, but not required)

This job posting was last updated on 12/2/2025

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