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Spade Recruiting

Spade Recruiting

via Jazzhr

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Customer Service Trainee - WFH

Anywhere
Full-time
Posted 11/27/2025
Direct Apply
Key Skills:
Strong Communication Skills
Organized Work Habits
Dependability
Interest in Supporting Families

Compensation

Salary Range

$Not specified

Responsibilities

You will assist union members by guiding them and answering their questions about benefit programs. Your role involves maintaining long-term relationships through consistent communication and follow-up.

Requirements

A high school diploma or equivalent is required. Customer service, retail, or sales experience is helpful but not mandatory.

Full Description

About Our Organization Our work is rooted in a long history of standing beside the families who make up the backbone of North America’s workforce. Over the years, we’ve built trusted partnerships with thousands of unions and member-focused organizations, ensuring their communities receive honest, straightforward support when it comes to navigating their supplemental benefits. As the only benefits provider fully backed by union labor, we take pride in the standards we uphold—integrity, clarity, accountability, and respect. Families choose us because they know we operate with their best interests at heart, and we strive every day to live up to that responsibility. Position Overview This role isn’t simply about working from home—it’s about making a meaningful difference. You’ll be assisting union members who have personally asked for benefit information. Your purpose is to guide them, answer questions, and help them understand the programs designed to support and protect their households. Key responsibilities include: Connecting with members through scheduled calls or virtual meetings Leading structured benefit consultations with clarity and professionalism Breaking down coverage details in a simple, easy-to-understand way Completing digital documents accurately and efficiently Maintaining long-term relationships through consistent communication and follow-up Every conversation you have empowers a family to make informed decisions about their financial security and future well-being. What We Offer Weekly Pay & Bonuses – competitive income with performance incentives A Clear Path Upward – structured opportunities to move into leadership Flexible Hours – create a full-time schedule that suits your life Fully Remote Environment – work from anywhere with dependable systems Residual Income Potential – long-term earnings through renewals Health, Dental & Vision Options – comprehensive benefits available Professional Development – ongoing mentorship, coaching, and support Annual Company Trips – all-expenses-paid travel to top destinations such as Disney, Puerto Rico, Las Vegas, Cancun, and the Bahamas Who Thrives in This Role We’re looking for individuals who bring: Strong communication skills and confidence when speaking with others Organized work habits and dependability A true interest in supporting and educating families A high school diploma or equivalent Customer service, retail, or sales experience (helpful but not required)

This job posting was last updated on 11/28/2025

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