Sonic Healthcare USA

Compensation

Full Description

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! The Operations Analyst plays a vital role in ensuring accurate and efficient processes within the PathologyWatch DOT. system. This position requires exceptional organizational and operational skills to support billing data entry for critical laboratory partners, facilitate data mapping and software improvements, assist with onboarding and user assistance for Operations support staff. This role will also help coordinate with other Operational Teams, such as Finance, Logistics, and Client Support. The Operations Analyst will also be responsible for maintaining a database of Dermatopathologist information, such as current licensing and contracting in the LIS to support Auto Assignment and other automated workflows. KEY RESPONSIBILITIES: Dermatopathologist Data Management Perform accurate and timely billing data entry to support key partnerships. Assist with data mapping to ensure proper coding and alignment with billing systems. Support the onboarding and training of billing support staff, providing necessary documentation and guidance. Maintain and update the LIS database of licenses and credentialing for pathologist users. Collaboration & Coordination Coordinate with other Operations teams as needed. Serve as a liaison between the pathologist and operations teams to streamline workflow efficiencies. Troubleshoot and resolve billing-related issues in coordination with LIS administrators. Operational Support Monitor and maintain LIS billing and auto assignment workflows, identifying areas for improvement. Ensure compliance with regulatory requirements and institutional policies. Support various projects and assist with additional administrative duties as assigned. Qualifications & Skills Required: Exceptional organizational and operational skills with a strong attention to detail. Experience in billing, revenue cycle management, or healthcare administration. Proficiency in data entry and database management. Strong analytical and problem-solving skills. Ability to work independently while coordinating with multiple teams. Preferred: Experience working with LIS systems, healthcare billing platforms, or medical coding. Knowledge of credentialing and licensing processes in a healthcare setting. Proficiency in Microsoft Office Suite, particularly Excel. Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: Pathology Watch Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.