SignalWire

Compensation

Full Description

Job Description: • Answer and manage incoming event calls and respond promptly to emails and chat communications • Engage with the community on social media and Discord, sharing relevant updates and information • Support preparation and coordination of graphics and printed materials as needed • Collaborate with Marketing to ensure all event needs are clearly identified and met • Participate in planning meetings with management • Maintain and update Asana tasks, boards, and projects • Manage documentation for all event logistics • Conduct research on conventions and venues • Assist in booking travel for staff as needed • Coordinate shipping of items to conference venues or locations • Help manage swag inventory and allocation • Provide support in Salesforce, Brex, and Hubspot as required • Maintain event timelines and collaborate with multiple departments to meet deadlines • Keep master event documentation up to date • Work cross-functionally to ensure event success • Lead attendee acquisition and coordination, including cold calling • Manage content and updates for the ClueCon website • Help with inventory management at our ClueCon office (as needed) • Oversee registration for ClueCon • Serve as primary contact for speakers and secured sponsors • Support sponsorship activities as needed • Build and maintain strong relationships with sponsors, speakers, and the community • Collaborate with Marketing on post-event content Requirements: • Experience with event logistics, including venue research, travel booking, and shipping coordination • Experience with customer service via phone, email, and chat • Strong communication skills, both written and verbal, for engaging with attendees, sponsors, and internal stakeholders • Comfortable using various CRM and project management software (such as Salesforce, Brex, Hubspot, Asana) • Ability to stay flexible and calm under pressure with changing priorities • Proven self-starter who can efficiently manage time and workload in a remote environment • Strong collaboration skills to work cross-functionally with multiple departments • Ability to manage and update documentation, timelines, and task boards • Willingness and ability to travel as needed • Experience managing inventories, swag, and printed materials. Benefits: