Shyft6

Compensation

Full Description

Job Description: • Lead EpicCare Ambulatory system build, configuration, testing, and deployment activities. • Serve as the subject matter expert for eConsult functionality, including intake workflows, routing rules, templates, statuses, and integration touchpoints. • Analyze clinical and operational requirements to design future-state workflows that improve provider efficiency and patient access. • Work closely with clinical stakeholders, operational leaders, and IT teams to gather requirements and translate them into scalable system solutions. • Perform system troubleshooting, defect triage, issue resolution, and enhancement planning. • Support cross-functional efforts involving Scheduling, Clinical Documentation, Referrals, Care Management, Telehealth, and other integrated modules. • Maintain documentation for system build, workflow diagrams, test scripts, and change requests. • Participate in change control processes, upgrade planning, regression testing, and release coordination. • Provide knowledge transfer and build guidance to internal analysts and project teams. Requirements: • EpicCare Ambulatory certification (current or former required; NVT accepted). • Strong hands-on experience with Epic eConsults, including build, testing, routing logic, and workflow optimization. • 3+ years of experience in Epic Ambulatory build and support roles. • Proven ability to collaborate with clinical and operational stakeholders. • Experience supporting provider workflows, order sets, SmartTools, and encounter documentation. • Strong analytical and problem-solving skills with a focus on high-quality deliverables. • Excellent communication and documentation skills. Benefits: