via Remote Rocketship
$90K - 130K a year
Lead and optimize North America outbound freight operations including parcel and retail freight, carrier strategy, cost optimization, and team leadership.
Bachelor's degree with 8-10+ years in domestic transportation management, expertise in freight networks, carrier negotiations, analytics, TMS, and leadership skills.
Job Description: • Lead End-to-End Transportation Operations: Manage and optimize all North America outbound freight for both DTC and B2B customers, ensuring on-time, damage-free, and cost-effective delivery performance. • Drive DTC Parcel Excellence: Champion best-in-class order-to-porch delivery through parcel network optimization, last-mile carrier innovation, and proactive exception management. • Optimize B2B Retail Freight: Oversee full-truckload (TL), less-than-truckload (LTL), and intermodal freight to retail distribution centers. Partner with Order Management, Vendor Compliance, and Commercial to ensure high compliance with routing guides and OTIF (On-Time, In-Full) standards. • Intra-Warehouse Freight Coordination: Manage inter-facility transfers supporting balanced inventory, multi-node fulfillment, and network agility. • Carrier Strategy & Negotiation: Build and manage strategic carrier partnerships. Lead rate negotiations, bid events, and quarterly business reviews to drive continuous improvement in cost and performance. • Cost & Service Optimization: Utilize data and analytics to balance cost, speed, and reliability. Continuously refine mode mix, carrier allocation, and service levels to achieve lowest total landed cost. • Performance Management: Develop and own transportation KPIs, including on-time delivery, cost per unit shipped, carrier scorecards, and transit time metrics. Deliver monthly executive reporting with clear insights and actions. • Technology & Innovation: Partner with IT, 3PLs, and parcel providers to enhance efficiency with technology-driven solutions—including TMS functionality, freight visibility, yard/dock management, automation, and parcel optimization tools. • Cross-Functional Collaboration: Partner with Warehousing, Planning, Consumer Experience, Order Management and Commercial teams to align supply chain performance with business objectives and customer expectations. • Team Leadership: Build, coach, and inspire a high-performing transportation team. Foster a culture of accountability, collaboration, and continuous improvement. Requirements: • Bachelor’s degree in Supply Chain, Logistics, Business, or related field; MBA preferred. • 8–10+ years of experience in domestic transportation management, ideally in consumer goods, retail, or eCommerce environments. • Proven leadership across both DTC parcel and B2B retail freight networks, including carrier management and cost/service optimization. • Expertise in LTL, TL, and parcel pricing structures, carrier negotiations, and freight audit processes. • Strong analytical skills with ability to turn complex data into actionable insights. • Experience with transportation management systems (TMS) and logistics visibility platforms. • Demonstrated success managing 3PLs and developing strategic carrier partnerships. • Excellent communication, negotiation, and stakeholder management skills. • High bias for action, with ability to thrive in a fast-paced, growth-oriented environment. Benefits: • medical insurance • dental insurance • vision insurance • flexible spending accounts • health savings accounts (HSA) with company contribution • 401(k) retirement plan with matching • employee stock purchase program • life insurance • AD&D • short-term disability insurance • long-term disability insurance • generous paid time off • company holidays • parental leave • identity theft protection • pet insurance • pre-paid legal insurance • back-up child and eldercare days • product discounts • referral bonus program • more.
This job posting was last updated on 12/3/2025