Service Solutions

Compensation

Full Description

Company Overview Service Solutions AV is a premier audiovisual solutions provider serving major corporate clients throughout Seattle. With 20+ years of experience across three divisions (permanent venues, corporate events, integration), we're scaling our integration division toward $30-50M+ as part of our path to $100M ARR. Role Summary Build our integration division from the ground up into a $30-50M+ business unit. This founding-stage leadership role requires a proven integration executive who has managed $20M-$50M+ in project volume AND is willing to operate as player-coach during the initial building phase. You'll prove expertise through hands-on execution before scaling into pure leadership. Phase 1: Hands-On Building (Months 1-12) Year one is player-coach: personally execute while building infrastructure. • Develop division strategy, financial models, growth roadmap to $30-50M+ • Own P&L, build pricing/estimating systems from scratch • Personally estimate and manage first major integration projects • Create operational playbooks, project management frameworks, quality standards • Lead business development—site walks, proposals, client meetings, close deals • Establish vendor relationships, negotiate pricing, manage procurement • Recruit and train initial team members through hands-on mentorship • Document everything as foundation for scaling Phase 2: Scaling & Leadership (Months 12-24) Transition from "doing" to "leading" as infrastructure matures. • Oversee portfolio of 10-15 concurrent projects • Build high-performance team of 10-20+ • Manage C-level strategic relationships • Drive continuous improvement of margins, efficiency, quality • Implement systems, tools, and technology platforms • Establish market leadership in target segments Required Qualifications • 15-20+ years in AV integration with progressive leadership • Proven track record managing $20M-$50M+ annual project volume • 10+ years senior leadership (Director/VP) in integration • Critical: Direct experience building/scaling integration businesses from early-stage—built systems from scratch, not just maintained them • Enterprise project experience (Fortune 500, $2M-$5M+ projects) • Full P&L accountability with consistent profitability • Built high-performance teams of 20-50+ people • Startup mentality: comfortable with ambiguity, building while executing Hands-On Building Phase Expectations You will personally: • Roll up sleeves on live projects—estimating, design reviews, managing installs, solving field problems • Build processes from ground up where they don't exist • Operate as player-coach until team is built • Work in the trenches—job sites, client meetings, vendor negotiations • Function without full support initially—build own estimates, manage documentation • Demonstrate knowledge through action, not theory Industry Expertise (Applied, Not Theoretical) • Mastery of integration operations; can personally execute every function • Current, hands-on technical knowledge: video distribution, audio DSP, control systems, collaboration, digital signage • Expert in project financials—can build/analyze estimates yourself • Strong construction coordination experience • Proficient with AutoCAD/Revit, Bluebeam, D-Tools, PM platforms • AVIXA, TIA, BICSI standards knowledge; certifications preferred Leadership & Cultural Fit • Builder mentality: energized by creating from scratch • Entrepreneurial drive, bias toward action • Excellent communicator: sell to executives, teach technicians, negotiate with vendors • Financial acumen, drives margin improvement • Humble confidence: accomplished enough to lead, humble enough to execute • Teach-by-doing leadership style • Accountability: owns outcomes, no excuses Success Metrics First 12 Months: • Deliver 3-5 profitable integration projects • Achieve $6-8M revenue (50-100% growth) • Maintain 20-25% gross margin • Build $15-20M pipeline for year two • Recruit 2-4 key team members • Win 3-5 new strategic clients • Deploy PM, estimating, financial systems Months 12-24: • Scale to $12-15M revenue • Improve margin to 25-30% • Build team to 10-15 people • Achieve 90%+ client retention • Successfully transition to pure leadership Compensation • Competitive executive package • Base salary + significant performance bonus (revenue, profitability, milestones) • Equity participation • Comprehensive benefits (health, dental, vision, 401k match) • Professional development budget What This Role IS: • Founding leader opportunity: $4M to $30-50M+ • Player-coach requiring strategic vision + hands-on execution • Build systems, teams, capabilities your way • Prove expertise through delivery • Career-defining challenge What This IS NOT: • Pure executive role with infrastructure built • Position for someone whose knowledge is dated • Fit for executives who only want to manage Reports to: General Manager Key Partners: CTO, Director of Operations, Sales Manager, CFO, CEO/COO To Apply: Submit resume, cover letter addressing your experience building/scaling integration divisions and hands-on execution examples, references, and project portfolio. Service Solutions AV is an equal opportunity employer. Pay: $150,000.00 - $200,000.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • Health savings account • Paid time off • Professional development assistance • Vision insurance Work Location: In person