Sequoia Home Health

Compensation

Full Description

JOB SUMMARY The Clinical Intake Coordinator, operating within the scope of an LVN license, is responsible for managing all aspects of the patient intake process including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes. DUTIES & RESPONSIBILITIES Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third- party reimbursement through direct oversight of insurance verification and authorization processes. Builds and monitors community and customer perceptions of Seaport Scripps Home Health as a high quality provider of services. Gathers, collates, and reports referral statistics including key customer referral trends. Maintains comprehensive working knowledge of Seaport Scripps Home Health contractual relationships and ensures that patients are admitted according to contract provisions. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Seaport Scripps Home Health. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) The Clinical Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment. An LVN license required. Demonstrates good communication, negotiation, and public relations skills. Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. At Sequoia Home Health, our role is to be the emotional, psychological, and clinical companion to all our patients and their caregivers. Our focus is to help facilitate a smooth and safe transition back to our client’s homes and improve quality of life by helping them get back to doing what they love. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.