Russell Tobin

Compensation

Full Description

💻 IT Support Specialist – Banking Firm 📍 South Jordan, UT 💲 $21/hr (W2) ✨ About the Opportunity A major banking firm is growing its tech support team and is looking for a people-focused, tech-savvy IT Support Specialist to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! 🚀 🔧 What You’ll Be Doing • 📞 Provide friendly and efficient support via phone, chat, and in person • 🧰 Troubleshoot issues with hardware, software, applications, and system access • 📝 Log tickets accurately and keep users updated throughout the process • 🖥️ Install, configure, and repair computers, peripherals, and software • 🧩 Diagnose technical issues and offer clear, step-by-step solutions • 🤝 Work closely with teammates and escalate issues when needed • 🌐 Support a 24/7 environment (may include evenings/weekends/holidays) • 😊 Maintain a positive, patient, and professional attitude at all times 📚 What You Bring • ⭐ Strong customer service and communication skills • 🗂️ 2–5 years of IT support experience (enterprise/high-tech environment is a plus!) • 🧠 Solid troubleshooting and problem-solving abilities • 💼 Ability to stay calm, organized, and independent under pressure • 🎓 High school diploma or GED • 🕒 Willingness to work varied shifts as needed 🌟 Why You’ll Love This Role • 👩 💻 Work with modern technology in a professional banking environment • 🤗 Supportive, team-oriented atmosphere • 📈 Opportunities for long-term growth and possible full-time hire • 🔄 Hands-on work that keeps every day interesting