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RO

Rothman Orthopaedics

via Snagajob

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Front Desk Receptionist - Full-time

Hamilton Township, NJ
Full-time
Posted 12/3/2025
Verified Source
Key Skills:
Medical office procedures
Medical terminology
MS Office
eCW system usage
Customer service
Appointment scheduling
Payment processing

Compensation

Salary Range

$33K - 46K a year

Responsibilities

Greet and assist patients, manage scheduling and check-in/out processes, handle payments, and maintain front desk operations in a medical office.

Requirements

High school diploma, minimum one year medical office experience, knowledge of business office procedures and medical terminology preferred, and computer skills including MS Office.

Full Description

Job Details Level: Experienced Job Location: RO Hamilton - Hamilton, NJ Position Type: Full Time Education Level: High School Salary Range: $15.75 - $22.00 Hourly Travel Percentage: Up to 25% Job Shift: Day Shift Description Rothman Orthopaedics is looking for a Front Desk Receptionist to join our Hamilton team! The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. If you are qualified for and interested in this role, please apply. Office Hours: Mon - Fri: 7:30am - 4:30pm Schedule: will work 5 days of 8hr shifts totaling 40 hrs/wk Qualifications: • High School Diploma or GED minimum education requirement • Minimum of one (1) year’s experience in medical office environment • Knowledge of business office procedures & medical terminology (preferred) • Computer skills including, but not limited to, MS Office Primary duties will include but are not limited to: • Greets patients and visitors in a prompt, courteous, and helpful manner. • Checks in patients, verifies and updates demographic and insurance information in eCW. • Updates the eCW system on patients’ arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. • Checks out and makes appointments for follow-up patients' office schedules. • Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person. • Assists patients with ambulatory difficulties. • Screens visitors and responds to routine requests for information. • Collects applicable insurance co-pay information and referrals. • Batches out and balances end-of-day payments. • Assists other front desk personnel in situations with irate patients. • Maintains work area and lobby in a neat and orderly manner. • Re-supplies front desk for the day. • Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc. • Prints out all related paperwork for patients’ appointments with the physician. • Attends meetings as required. • Works in conjunction with Patient Responsible team to collect past due balances. • Exemplifies the desired culture and philosophies of the organization. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Vaccination Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered. Job Details Level: Experienced Job Location: RO Hamilton - Hamilton, NJ Position Type: Full Time Education Level: High School Salary Range: $15.75 - $22.00 Hourly Travel Percentage: Up to 25% Job Shift: Day Shift Description Rothman Orthopaedics is looking for a Front Desk Receptionist to join our Hamilton team! The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. If you are qualified for and interested in this role, please apply. Office Hours: Mon - Fri: 7:30am - 4:30pm Schedule: will work 5 days of 8hr shifts totaling 40 hrs/wk Qualifications: • High School Diploma or GED minimum education requirement • Minimum of one (1) year’s experience in medical office environment • Knowledge of business office procedures & medical terminology (preferred) • Computer skills including, but not limited to, MS Office Primary duties will include but are not limited to: • Greets patients and visitors in a prompt, courteous, and helpful manner. • Checks in patients, verifies and updates demographic and insurance information in eCW. • Updates the eCW system on patients’ arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. • Checks out and makes appointments for follow-up patients' office schedules. • Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person. • Assists patients with ambulatory difficulties. • Screens visitors and responds to routine requests for information. • Collects applicable insurance co-pay information and referrals. • Batches out and balances end-of-day payments. • Assists other front desk personnel in situations with irate patients. • Maintains work area and lobby in a neat and orderly manner. • Re-supplies front desk for the day. • Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc. • Prints out all related paperwork for patients’ appointments with the physician. • Attends meetings as required. • Works in conjunction with Patient Responsible team to collect past due balances. • Exemplifies the desired culture and philosophies of the organization. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Vaccination Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

This job posting was last updated on 12/6/2025

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