ROCS

Compensation

Full Description

About the Role:We’re working with an organization seeking a part-time Administrative Specialist to support membership services, events, and day-to-day operational needs. This role is ideal for someone who enjoys providing excellent customer service, staying organized, and keeping processes running smoothly behind the scenes. Responsibilities of the Administrative Specialist:Member & Customer Support • Serve as a primary contact for members by responding to emails and calls in a timely and professional manner • Assist with general inquiries and route questions to the appropriate internal teams • Maintain and update the membership database; approve new memberships and generate membership reports Administrative Support • Provide consistent administrative support to internal staff and leadership • Maintain accurate physical and electronic files and follow established procedures • Support general operational tasks, including organization of materials, inventory tracking, and office coordination needs Education & Event Support • Assist with preparation and logistics for webinars, training sessions, and conferences • Set up events within internal systems (AMS/LMS) and support attendee registration and questions • Help prepare, coordinate, and manage conference materials, including organizing shipments and on-site setup needs as required Qualifications: • Strong written and verbal communication skills • Excellent attention to detail with strong organizational skills • Ability to manage multiple priorities in a fast-paced environment • Customer service experience and comfort supporting daily inquiries • Experience working with databases or data entry systems • Ability to learn new technology and systems quickly • Previous nonprofit or association experience is a plus • Proactive, resourceful, and able to anticipate needs Part Time, Remote $20-25/hr